Anyone experienced not getting MSOS codes when making online transactions recently? It has been a week and I still cannot make any online purchases via my Maybank credit card.

i alwyas need to approve through mae

I mean purchasing via credit card. Usually need to enter MSOS code which we received via SMS.

Googled and found thus, ....

"Maybank has announced that it will no longer use the SMS-based MSOS (Maybank Secure Online Shopping) code system for approving online transactions starting 6 March 2025. This change applies to both credit and debit card transactions, requiring users to authorise payments through the Secure2u verification feature on the MAE app."

https://www.lowyat.net/2025/344773/maybank-...e-transactions/

Hmmm...ok thanks for sharing! Maybank should update the interface and not write MSOS code anymore then! Should write Secure2u code...

nowaday using secure2u, need to approve via mae apps,

Maybank don't send any SMS code whatever...

Everything is based on secure2u & MAE...

I have not needed to receive SMS for credit card transaction for a looong time or at least more than a year, you better check if your online purchase site is legit or not.

is not maybank no change, probably the online shopping site did not update their platform or still using the old payment gateway.

This post has been edited by anakkk: Apr 28 2025, 08:39 AM

Got msos code abt an hour ago, buying at Shopee via mbb amex.

crewmy,
JFYI, just incase you missed this above post.