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 Where to repair Viewsonic VX3276-2K-MHD

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TSnazrih
post Apr 26 2025, 03:27 PM, updated 8 months ago

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I bought the Viewsonic VX3276-2K-MHD monitor in 2020 in the beginning of the pandemic to use for work at home. It was great for work use and I love to be able to split the 32 inch 2k screen into 2 panes and do work side by side. I used it between 4 to 8 hours a day, and this usage is even less after the MCO.

In 2023, while working on it, it suddenly shut down, screen blank and buttons unresponsive. Luckily it was barely still under the 3 years warranty, I wrote to Viewsonic support for RMA, and they offer a 1-to-1 swap and within a week I got the replacement unit. I was given a brand new unit in an unopened box and I was ecstatic to get it.

Today in April 2025, the exact problem happened again. I suppose I cannot claim for RMA since it now 5 years since I purchase it. I can just assume that this model is never meant to go beyond the 3 years warranty, and even for the replacement unit, I only get 2 years. I realize I got it cheap (less than 1k) and I got what I paid for.

My question is can this VX3276-2K-MHD be repaired, and if so, where can I get it repaired? If not, I will just send it to the recycle centre or put it for sale at Carousell.

Thanks in advance.



lyekit
post Apr 26 2025, 03:54 PM

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Even after repair, not sure how long Viewsonic monitor gonna last.

If you could, sell the faulty monitor to get whatever value you can out of it, some people will buy it for parts.

Get yourself a Dell Ultrasharp monitor. It's worth every penny.
Mine is still running strong even after many many years.
TristanX
post Apr 26 2025, 03:58 PM

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QUOTE(lyekit @ Apr 26 2025, 03:54 PM)
Get yourself a Dell Ultrasharp monitor. It's worth every penny.
Mine is still running strong even after many many years.
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Electronics depends on luck. My Dell U2414H died right after 5 years warranty.
babylon52281
post Apr 26 2025, 07:02 PM

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QUOTE(nazrih @ Apr 26 2025, 03:27 PM)
I bought the Viewsonic VX3276-2K-MHD monitor in 2020 in the beginning of the pandemic to use for work at home.  It was great for work use and I love to be able to split the 32 inch 2k screen into 2 panes and do work side by side.  I used it between 4 to 8 hours a day, and this usage is even less after the MCO.

In 2023, while working on it, it suddenly shut down, screen blank and buttons unresponsive.  Luckily it was barely still under the 3 years warranty, I wrote to Viewsonic support for RMA, and they offer a 1-to-1 swap and within a week I got the replacement unit.  I was given a brand new unit in an unopened box and I was ecstatic to get it.

Today in April 2025, the exact problem happened again.  I suppose I cannot claim for RMA since it now 5 years since I purchase it.  I can just assume that this model is never meant to go beyond the 3 years warranty, and even for the replacement unit, I only get 2 years.  I realize I got it cheap (less than 1k) and I got what I paid for.

My question is can this VX3276-2K-MHD be repaired, and if so, where can I get it repaired?  If not, I will just send it to the recycle centre or put it for sale at Carousell.

Thanks in advance.
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This will likely require board level repairs. Imho not worth it for cheap monitors. Good thing is monitor specs gets better for the same money every year.
lyekit
post Apr 26 2025, 09:00 PM

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QUOTE(TristanX @ Apr 26 2025, 03:58 PM)
Electronics depends on luck. My Dell U2414H died right after 5 years warranty.
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That's a bummer. Luckily mine is still working like day 1. ** touch wood. biggrin.gif
circusbatman
post Apr 26 2025, 10:37 PM

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Dell 1907FP, nearly 20 years old biggrin.gif
chocobo7779
post Apr 28 2025, 08:53 PM

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QUOTE(nazrih @ Apr 26 2025, 03:27 PM)
I bought the Viewsonic VX3276-2K-MHD monitor in 2020 in the beginning of the pandemic to use for work at home.  It was great for work use and I love to be able to split the 32 inch 2k screen into 2 panes and do work side by side.  I used it between 4 to 8 hours a day, and this usage is even less after the MCO.

In 2023, while working on it, it suddenly shut down, screen blank and buttons unresponsive.  Luckily it was barely still under the 3 years warranty, I wrote to Viewsonic support for RMA, and they offer a 1-to-1 swap and within a week I got the replacement unit.  I was given a brand new unit in an unopened box and I was ecstatic to get it.

Today in April 2025, the exact problem happened again.  I suppose I cannot claim for RMA since it now 5 years since I purchase it.  I can just assume that this model is never meant to go beyond the 3 years warranty, and even for the replacement unit, I only get 2 years.  I realize I got it cheap (less than 1k) and I got what I paid for.

My question is can this VX3276-2K-MHD be repaired, and if so, where can I get it repaired?  If not, I will just send it to the recycle centre or put it for sale at Carousell.

Thanks in advance.
*
Perhaps someone like Armand666 may be able to help you out - he repaired my ASUS router a few months ago and mine is still going strong biggrin.gif
babylon52281
post Apr 28 2025, 09:24 PM

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QUOTE(chocobo7779 @ Apr 28 2025, 08:53 PM)
Perhaps someone like Armand666 may be able to help you out - he repaired my ASUS router a few months ago and mine is still going strong biggrin.gif
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Apparently his LYN acct got suspended....
chocobo7779
post Apr 29 2025, 08:50 PM

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QUOTE(babylon52281 @ Apr 28 2025, 09:24 PM)
Apparently his LYN acct got suspended....
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He's much more active on WhatsApp so it might be worth doing that instead icon_idea.gif
babylon52281
post Apr 30 2025, 01:44 AM

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QUOTE(chocobo7779 @ Apr 29 2025, 08:50 PM)
He's much more active on WhatsApp so it might be worth doing that instead icon_idea.gif
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As long as hes reachable in any form, otherwise he can ghost you with your very expensive hardware.
Jened
post Jun 5 2025, 11:09 PM

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I will try to repair

 

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