Raised online termination at 15 Oct, ticket created in the system at 16 Oct.
TM called in at 23 Oct and asked bout the reason of termination then told them have offer from Astro for 500mbps rm90.
The TM staff will tell you that Astro one is not permanent, but Unifi can offer the same package permanently.
Then just accept the offer, and they will start to read the TnC and then just tell them setuju then everything settled.