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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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bigduck
post May 28 2025, 04:30 PM

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QUOTE(HayateAyakasi8 @ May 28 2025, 01:02 AM)
This one I feel like you're better off going to another Unifi Store.
If contract over can just mention Astro agent offered 500Mbps for RM90. Otherwise like myself still in ~5 months contract, just asked them about the promo and they just gave me.
Maybe you can also say you heard online about promo for existing unifi customer. Then just tell her RM90 for 500Mbps and Disney+ Hotstar.
Since there's no contract, you can just cancel anyways. You can message them via live chat first.
I told her that I want to cancel, CS at Unifi store said no contract I can cancel anytime.
CS on live chat said a few times that the discount for unifi fibre is permanent, and terminating the unifi mobile line would NOT affect unifi fibre pricing.
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Thanks for the guide. I just did the upgrade for mine at Taipan USJ branch. But there wasn’t any mention of disney hotstar and unifi mobile.

This post has been edited by bigduck: May 28 2025, 04:32 PM
bigduck
post May 29 2025, 10:01 AM

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QUOTE(garbanicus @ May 28 2025, 09:25 PM)
Should we mention "SWU" when at TM Point?
What's the best way to negotiate SWU sweat.gif
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Yes

Just let them know you want the SWU 5.0 plan. In my case, I asked for the 500Mbps RM90 offer. At first, the staff wasn’t sure, but she checked with her colleagues and got back to me.

She also asked if I was planning to switch to another provider, just say yes, and mention that Astro is offering you 500Mbps for RM90.
bigduck
post May 29 2025, 02:09 PM

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QUOTE(garbanicus @ May 29 2025, 12:41 PM)
Giving up already. Went to TMPoint at Menara TM, said the same thing, SWU 5.0 - 500mbps at RM139 free 6mths.
Asked why so many others getting 500mbps at RM90, they kept asking for proof, give account # to verify.  confused.gif

Probably need to switch to Astro already. How good/bad is Astro fibre?  cry.gif
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Did mine at usj taipan branch yesterday, morning already updated to swu 5.0 500mbps

 

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