Indeed, AI also agree:


hsbb
TM need double check with their vendor, also same answer kwss and AI per RFC, PPPoE AC should never terminate one missed LCP

Anime4000
Did you manage to find out which vendor is that BNG?
The problem can simply be solved by either:
1. Waiting for 3 echo timeout before sending the termination request. Since one or two broken timeslot won't led to termination.
2. Fix the latent bug where the BNG send the wrong request during the time slot. This kind of bug sounds like race condition in those super old C code. The system behave differently with different load. In your case, I suspect HQoS in your profile play a role.
If you QoS on your side and didn't trigger the shaper / policer on the BNG, then it won't mix up the time slot.

Actually it's just software, can request your TM friend to just upgrade it? Still have support contract right?


The VRRP problem fixed itself... Interesting.

This post has been edited by kwss: May 28 2025, 02:57 PM

It's Juniper Network handle the PPPoE here,
if that case, increase waiting echo to 5 times should be suficient, just in case everyone upload in same PON cause LCP packet loss

I try use HG8240H5 ONU, limiting my self to synmetrical 1Gbps (1GbE)
it still happening when I fully saturate the 1GbE port, cause LCP did not reach either way

This post has been edited by Anime4000: May 28 2025, 03:09 PM

Thanks for the guide. I just did the upgrade for mine at Taipan USJ branch. But there wasn’t any mention of disney hotstar and unifi mobile.

This post has been edited by bigduck: May 28 2025, 04:32 PM

If it is SWU 5.0, it comes with Disney Hotstar, it is even mentioned on the plan name.

If contact over in October 2025 can start asking for swu promo?


My bill now 149 for 500mbps

Can I take lower value like 300mbps or 100mbps for promo?

This post has been edited by Johnslow: May 28 2025, 05:24 PM

You can try but no guarantee, if over contract probably easier to negotiate. However, one success case here, it is an upgrade though as mentioned here but not sure from which plan to which plan.

I look up the BNG mac address c4:69:f0:69:da:c6.
It's actually Huawei. If it's Juniper then you should have no problem doing MTU 1500.

If you can find someone to reconfigure the timeout then that should mitigate the problem.

MAC prefix registered on 17 September 2020. So yours is not leftover junk from streamyx era.

This post has been edited by kwss: May 28 2025, 06:07 PM

For my case is from SWU 3.0 500Mbps RM119 to 500Mbps RM90

So, it wasn't really an upgrade as it is the same 500Mbps, just change plan from SWU 3.0 to 5.0.

what else bundle with it??

DFS channel 124 solved my problem, and somehow this router managed to get 521Mbps which was the speed I used to get with my old plan, somehow new plan with old router capped with 490Mbps, this new router dunno what it did but it somehow managed to get back my old 500Mbps despite using the new plan now

It took almost 10minutes for the 5GHz signal to appear after I set it to channel 124. Hopefully there's no radar interference since I'm about 12km displacement away from Subang weather station

This post has been edited by jasontanky: May 28 2025, 08:16 PM


Attached thumbnail(s)

Yes, all I need is public IP, my general usage around 300Mbps is sufficient and the most important is cheap


RM90 500Mbps basic broadband + Free 1 year Disney Hotstar. That's it. No free call STD20.

that's odd, he told me was F0:1C:2D:22:87:C3
he lied to me?

EDIT:
I believe kwss, it make sense for MTU issue when PPPoE over VRRP and VXLAN.
I gonna make report to MCMC that TM staff lied to me and don't want to solve

This post has been edited by Anime4000: May 28 2025, 08:32 PM

If you calculate cost for 2 years, SWU 3.0 is actually cheaper.

RM119 for 300mbps, 6 months free, upgrade to 500mbps for free. RM126.15 X 18 months = RM2270.70 < Cost for 2 years incl 6% sst

RM90 for 500mbps . RM95.4 X 24 months = Rm2289.60 < Cost for 2 years incl 6% sst.

Provided that you don't really need Hotstar

This post has been edited by k!nex: May 28 2025, 08:46 PM

To be honest, I don't know all these SWU things as previously I was on Turbo Plan 2018, paying 129 for 500Mbps for 7 years and never on SWU until now. It was just that jacktiew mentioned he was paying RM 119 for 500Mbps and now RM 90 for 500Mbps.

** image from ur old post. This is Juniper connected from live session. This dialog show what actual brand of server u were connected to.

** Just fyi any Streamyx AC server is without 'i' i e mse0x.xx (eqpt_name.location)

What exactly did they tell you is the problem and their proposed solution?

Look at the date.
Look at the MTU.

On behalf of TM, thank you for defending them.
#rofl

What do u mean & who's #rofi?

You dug up some old screenshot just to prove TM is right.
Roll on floor laughing at you.