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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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sam240
post Sep 19 2025, 12:49 PM

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QUOTE(hsbb @ Sep 19 2025, 12:45 PM)
The board basically is a dc automatic relay switch but not a voltage regulator. The output voltage is equal to input1 or nput2 voltage but both inputs must be in same voltage (dc) because at the same time input 1 will charge input2. For me the purpose not specifically for CPE (ONU/ONR/modem/router) but any devices which powered by 12Vdc.

I cut old router 12V/2A adapter into 2. The adapter part as an input, the rest as an output. U can search the board in shopee/lazada automatic power switch module. The real backup UPS use same concept, the difference only it have inverter module to convert Vdc to 240Vac.
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Your router is using 12V? But some model of Asus running at 18~19V, that lead–acid battery only 12~13V which cannot apply directly to Asus router sweat.gif (too bad for my case)

This post has been edited by sam240: Sep 19 2025, 12:51 PM
hsbb
post Sep 19 2025, 12:58 PM

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QUOTE(sam240 @ Sep 19 2025, 12:49 PM)
Your router is using 12V? But some model of Asus running at 18~19V, that lead–acid battery only 12~13V which cannot apply directly to Asus router  sweat.gif  (too bad for my case)
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Connect in series 12V + 6V & u'll get ±18V. Most standard router use 12V. Or if me will add step-up dc converter board after relay board to convert that 12Vdc.

This post has been edited by hsbb: Sep 19 2025, 01:05 PM
sam240
post Sep 19 2025, 01:02 PM

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QUOTE(hsbb @ Sep 19 2025, 12:58 PM)
Connect in series 12V + 6V & u'll get ±18V. Most standard router use 12V
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Thanks, good tips to know. Well, I already setup for my DIY UPS, 1 for all my ONU, router, home CCTV, NAS... sweat.gif
easier sweat.gif

QUOTE(AzureSkies @ Sep 18 2025, 04:57 PM)
It's not even 5PM and browsing is already hellishly slow here, in PJ. Meanwhile, speed tests show that my download:upload is 900:500. What a damned joke.

I need to save up so I can terminate my contract early, and port out. Seriously, screw TM.
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QUOTE(fruitie @ Sep 18 2025, 05:07 PM)
I also feel the Internet has been slow in the past two days. I always turn off the company's VPN when I use the laptop, as Reddit blocks the connection. laugh.gif

I have no choice but to use the company's VPN now, and it is fast again.
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Recently heard a lot of Unifi slow, is this because too many users in 500Mbps, all the bandwidth used up ?

One of my fren plan to jump from Maxis to Unifi, will he facing the same issue? hmm.gif
Because Maxis still using Unifi port if not mistaken

This post has been edited by sam240: Sep 19 2025, 01:08 PM
cyberic
post Sep 19 2025, 01:14 PM

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QUOTE(sam240 @ Sep 19 2025, 01:02 PM)
Thanks, good tips to know. Well, I already setup for my DIY UPS, 1 for all my ONU, router, home CCTV, NAS...  sweat.gif
easier  sweat.gif

Recently heard a lot of Unifi slow, is this because too many users in 500Mbps, all the bandwidth used up ?

One of my fren plan to jump from Maxis to Unifi, will he facing the same issue?  hmm.gif
Because Maxis still using Unifi port if not mistaken
*
Apparently it is Unifi network issue. It will seem maximum profit and minimum effort from Unifi. Other ISP not affected.
fruitie
post Sep 19 2025, 01:29 PM

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QUOTE(sam240 @ Sep 19 2025, 01:02 PM)
Recently heard a lot of Unifi slow, is this because too many users in 500Mbps, all the bandwidth used up ?

One of my fren plan to jump from Maxis to Unifi, will he facing the same issue?  hmm.gif
Because Maxis still using Unifi port if not mistaken
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No la. Users on 500Mbps were already 500Mbps earlier, so nothing to do with it.

Something is wrong somewhere. Maxis has its own infra but most of the places still use UniFi infra.
heLL_bOy
post Sep 19 2025, 01:44 PM

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Below is list that source ingress traffic to TM having issue,

HKIX
Cogent HK
HE SG
MYIX (200G)
Arelion HK


From my observation in the past two weeks is been happening till to date.

for HKIX and Cogent HK randomly timing spike and loss packet, i suspected some attacks to TM network.


ineser
post Sep 19 2025, 03:01 PM

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QUOTE(sam240 @ Sep 19 2025, 11:03 AM)
so you manage to get new package by walk-in? How you tell them and do force to get any postpaid simcard ?
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I asked for SWU 5.0 RM90 500Mbps, then customer service check and said yes can subscribe to this plan.
However the new plan only comes into effect few days later which is weird.
No postpaid simcard and it comes with 1 year Disney+ Hotstar
hsbb
post Sep 19 2025, 03:04 PM

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QUOTE(ineser @ Sep 19 2025, 03:01 PM)
I asked for SWU 5.0 RM90 500Mbps, then customer service check and said yes can subscribe to this plan.
However the new plan only comes into effect few days later which is weird.
No postpaid simcard and it comes with 1 year Disney+ Hotstar
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It never suddenly affect, so most important thing is can suscribe the plan because it's not easy before.
fkinmeng
post Sep 19 2025, 04:44 PM

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QUOTE(ineser @ Sep 19 2025, 03:01 PM)
I asked for SWU 5.0 RM90 500Mbps, then customer service check and said yes can subscribe to this plan.
However the new plan only comes into effect few days later which is weird.
No postpaid simcard and it comes with 1 year Disney+ Hotstar
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i just walked in to Unifi USJ Taipan Store, customer service check and said "sudah habis".

now have to proceed to do the online termination process.
Gabriel03
post Sep 19 2025, 05:28 PM

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I went to TM Point to ask for SWU package with 2.5 months left in my current contract. I am using 100 mbps at RM89/month. She acted that she don't know and tried to re-engage the contract with the same price.

Only when I pushed SWU 5.0 for 100 mbps at RM79 with 6 months rebate and Disney Plus, she said can but need to subscribe for Unifi Postpaid at RM39 per month but can cancel after the first month. I tried to get it waived but she is very insistent that it is compulsory.

The 24-month contract can start immediately while the old contract can be terminated without penalty.

This post has been edited by Gabriel03: Sep 19 2025, 05:30 PM
starlight
post Sep 19 2025, 07:08 PM

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QUOTE(tng55 @ Sep 17 2025, 02:44 AM)
take 500Mbps RM90 enough for you
make sure unifi portal request terminate then wait tm will call you they will ask you why terminate you must tell i got called from astro offering 500Mbps RM90 then tm unifi will give you 500Mbps RM90 SWU 5.0 settle
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Thank you! I’m currently paying 137 with sst for my 500mbps. Expensive !
YoungMan
post Sep 19 2025, 07:49 PM

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QUOTE(sam240 @ Sep 19 2025, 01:02 PM)
Thanks, good tips to know. Well, I already setup for my DIY UPS, 1 for all my ONU, router, home CCTV, NAS...  sweat.gif
easier  sweat.gif

Recently heard a lot of Unifi slow, is this because too many users in 500Mbps, all the bandwidth used up ?

One of my fren plan to jump from Maxis to Unifi, will he facing the same issue?  hmm.gif
Because Maxis still using Unifi port if not mistaken
*
Maxis uses Unifi port for last mile connection. All your internet traffick will still go through Maxis own routing.
Kadaj
post Sep 19 2025, 07:59 PM

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QUOTE(Gabriel03 @ Sep 19 2025, 05:28 PM)
I went to TM Point to ask for SWU package with 2.5 months left in my current contract. I am using 100 mbps at RM89/month. She acted that she don't know and tried to re-engage the contract with the same price.

Only when I pushed SWU 5.0 for 100 mbps at RM79 with 6 months rebate and Disney Plus, she said can but need to subscribe for Unifi Postpaid at RM39 per month but can cancel after the first month. I tried to get it waived but she is very insistent that it is compulsory.

The 24-month contract can start immediately while the old contract can be terminated without penalty.
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Hi, I wonder how did you sign up the postpaid?
Did you need to pay any upfront for deposit?
Did you receive the sim card on the spot?
dev/numb
post Sep 19 2025, 09:00 PM

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QUOTE(sam240 @ Sep 19 2025, 01:02 PM)
Recently heard a lot of Unifi slow, is this because too many users in 500Mbps, all the bandwidth used up ?

One of my fren plan to jump from Maxis to Unifi, will he facing the same issue?  hmm.gif
Because Maxis still using Unifi port if not mistaken
*
It’s not recently. Been going on since Covid MCO days. At night, usually unusable between 9pm to 1am. But not everyone is affected by this, some users are fine (maybe it’s area dependent) but I was vomiting blood for years with Unifi and switched to Maxis fibre a year ago, on Unifi infra. No more problems. Internet useable throughout the day. If your friend’s current Maxis is running fine currently, I would recommend he stay with Maxis.

This post has been edited by dev/numb: Sep 19 2025, 09:02 PM
kwss
post Sep 19 2025, 10:51 PM

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QUOTE(dev/numb @ Sep 19 2025, 09:00 PM)
It’s not recently. Been going on since Covid MCO days. At night, usually unusable between 9pm to 1am. But not everyone is affected by this, some users are fine (maybe it’s area dependent) but I was vomiting blood for years with Unifi and switched to Maxis fibre a year ago, on Unifi infra. No more problems. Internet useable throughout the day. If your friend’s current Maxis is running fine currently, I would recommend he stay with Maxis.
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Maxis setup is designed for eye-ball network. For most user and businesses, this is the desired setup.

They peer only to MyIX and Equinix SG with big pipes.
So you will never face issue where your packet go for world tour to HK, JP, FR before flying back to MY.

The way TM perform load balancing made this issue unavoidable.
By not peering to many faraway places also means you do not have to deal with the BGP's Greedy problem. A localpref is all is needed in most cases.

All things factor in Maxis network engineer will have much better life compared to TM. Way less problem.
anip94
post Sep 19 2025, 10:53 PM

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why so many website are slow these days? steam usually reliable are now crawling too. only youtube and instagram are reliable. non-social website are crawling, which makes the lighting speed we have now kinda useless
MrLoo
post Sep 19 2025, 11:08 PM

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anyone with contract tenure of 3-4 months left able to subscribe to SWU 5.0?
kwss
post Sep 19 2025, 11:24 PM

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QUOTE(anip94 @ Sep 19 2025, 10:53 PM)
why so many website are slow these days? steam usually reliable are now crawling too. only youtube and instagram are reliable. non-social website are crawling, which makes the lighting speed we have now kinda useless
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Congestion.
Whenever some big cloud re-route their datacenter, their PNI is effectively useless and all traffic need to traverse TM IGW.

Since the past few days it has been Cloudflare. 70-80% of internet traffic is actually CDN. So when cloudflare re-route, it's a significant amount of traffic that has to flow though existing congestion path instead of PNI.
gokucorp
post Sep 19 2025, 11:47 PM

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Hi, ive been on unifi upgrade from 300mbps to 500 for over a 2 years now, i paid 180 monthly, ive seen some ppl got 500mbps afor a lot cheaper than me, how do i go about reducing the price? I dont have any contract since its already been 2 years.
fruitie
post Sep 19 2025, 11:58 PM

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QUOTE(gokucorp @ Sep 19 2025, 11:47 PM)
Hi, ive been on unifi upgrade from 300mbps to 500 for over a 2 years now, i paid 180 monthly, ive seen some ppl got 500mbps afor a lot cheaper than me, how do i go about reducing the price? I dont have any contract since its already been 2 years.
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Look for SWU 5.0 in this topic. Almost every page will have discussion about it.

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