Any worthy plan to take with unifi now? I’m out of contract. The last time I did it was quite worth it

take 500Mbps RM90 enough for you
make sure unifi portal request terminate then wait tm will call you they will ask you why terminate you must tell i got called from astro offering 500Mbps RM90 then tm unifi will give you 500Mbps RM90 SWU 5.0 settle

My brother received call from Maxis. RM89 for 500Mbps

Yeah, need to bundle with Maxis postpaid. It’s not a standalone fiber plan.

so i got the RM90 package by sending an feedback enquiry asking for any promotion for end-of-contract user via the apps and mentioning the competitors offers.
whole process took 4-5 days including installing the new router, no need terminate or transfer id

How do you do that? In Maya Chat?

I simply went to TM Point and asked for new offers.
They checked, said I had two months left of my contract and was eligible for 500Mbps@RM90 (among other speeds and prices)
I had to take the postpaid unifi mobile though.
Got a new all-in one ONU and speed the very next day.

This post has been edited by totally_skint: Sep 17 2025, 01:06 PM

I use the feedback form

Last month I went asked at tm point, they shoot me back
not sure if they're not as strict now

Hi Sifu here, how can I request TM to change my modem and router ? Just changed to SWU 5.0 last month.

UnifiTV 2.0 now all channels free access to everyone - existing Unifi and also non-Unifi users, for limited time.

If you recently or on TM record change modem, you will not get again
Why need free router from TM, someone here will angry freetm crap router won full speed 500mbps don blame tm buy own router

Did they call you or auto upgrade for you in system?

they call and offer you the package, then they'll say bunch of details and ask your verification if you agree

Noted, so the rest should be same procedure as submit termination.
But your method consider super fast response from Unifi

My current package is 500mbps, 2 routers fiberhome SR1041F given by TM, 1 at living room, another 1 at 2nd floor. At living room, wifi can get 400+mbps, while at 2nd floor, wifi only can get 100 to 200+ mbps, will changing a new router help? Or i should change mesh system? Any recommendations? Thank you.

TM Unifi is getting more desperate this days. Their hardcore approach to retain their customers is by having combine both BTU and router under combo box. NO MORE STANDALONE BTU.

Their device contract is 2 years and warranty for combo box is 1 year only.

They are currently being probed by MCMC as some professionals have reported them as this is against the consumer law act by forcefully implementing this which is causing inconvenience to consumers which is benefiting them.

This post has been edited by PBDHH: Sep 17 2025, 09:13 PM

Make sure your main router can get 500Mbps 1st, the best is test with LAN cable to laptop/PC.
If wireless, make sure your laptop or devices show the link speed should more than 500Mbps (min I would say 866Mbps, if can get 1200Mbps or more that will best), few example below to show the "link speed".

If the link speed showing close to 500Mbps, it may not able to get full speed for 500Mbps.
If the link speed show 366Mbps, then it will never get 500Mbps on your that device.
There are few method to optimize the router or wifi as well, example tweak the channel if your router allow. This is a "zero cost" tips that can help.

For your 2nd router, if it is wireless mesh, then normally it will drop about half or 40% of main router speed, that's the downside for wireless mesh.
If possible, get connected 2nd router with LAN cable, then you will get full speed on 2nd floor.
If LAN cable not able to reach out, then wireless mesh is the only solution, may consider to get 2 or 3 units of wireless mesh.

These are my comment, maybe other sifu can comment as well.

As usual:
For WiFi test, stay as close as possible to your router and with any obstructions.

Good to know this, well I kept the new combobox as backup and I used back my old BTU (or called as ONU) with my own router after upgraded to 500Mbps package.

Tm having routing issue again? 200ms+ to cloudflare.com

I feel same eventhough disabled ipv6

especially browse twitter/X, those image totally not loading

twitter and reddit been atrocious past few days around these times even with the gilded 175 prefix for me