Hi, for people live under KDEB waste management area, is there a specific criteria what garbage they will take and what they won't touch?

I have a collection of large cardboard boxes from online shopping, bundled them together in neat large plastic bag, but the garbage truck won't take it.
It have been 3 weeks, the boxes become heavy soaking in rain water and the plastic bag disintegrated from the sun. Now has become a complete mess.

As far as I understand, the regular garbage truck only take organic food wastes. This, so far they have no problem as they picked my organic garbage bin clean.
But when it comes to inorganic waste, its always hit or miss so far.

My garden waste hasn't been collected for a month. No updates through the app. It's in anyway pile so they can load it.

So I just drag all of it aside and burn it instead.

KDEB will only take "household rubbishes" tied inside plastic bag. They wont take loose items at all. Except for metal because you know why.

The only people that will collect your cardboard boxes, cut plants, mattress, basically any loose items are subcontractors from MBSJ, MBPJ, MBSA etc. BUT they wont enter in your housing lane. They only will use main road in your taman. If your taman is guarded they also seldom come. Probably once a month depends on their work schedule.

This post has been edited by indran1412: Mar 17 2025, 11:16 PM

cardboard boxes can be sent to any local recycle bin, or you can turn them in into cash if you have about bundle of them, but don't expect too much cash la, I have one place that buys at 50 cent per KG

Download iclean selangor app, complaint there.
Efficient enough from my experience

Why not send the cardboard boxes to recycling instead?

I'm looking at the domestic waste description in the app, includes plastic/glass bottles. Funny thing is, they don't pick up the plastic bottles if I put exclusively plastic bottles inside one big bag.
What they do is they took it out from the bin, put it beside the bin. Happens every time. And the collection time seems to be at random, one day it suddenly vanishes.

There should be a roro truck come every wednesday, but I rarely see them pass by. So far I need to ask them to come pick the garbage manually by filing complaints.

As I said plastic bottles is not household waste. 1 or 2 bottles per plastic bag, yes. But a plastic bag full of bottles is not a household waste. Its your responsibility to send them to recycling centre or if your taman got recycling day, give it to them.

KDEB used to pickup most of the rubbish but people tend to misuse them discarding commercial rubbishes. People are running businesses and restaurants inside houses illegally and producing a lot of commercial wastes then just tie into plastic bag and hope the lorry will come pick up. Thats why Majlis became very strict now only picking up household rubbish only. Im not saying youre doing it, but because of some, the rules became tighter.

As for the roro, they have a schedule to follow. If they miss their schedule, then you have a right to complaint.

Edit
It could also be because now is puasa, so probably they altered their schedule a bit to go home fast.

This post has been edited by indran1412: Mar 17 2025, 11:54 PM

It's an "improvement" to Selangor's waste disposal collection program (if you can call it that)...

Basically, there should be 3 different collections;
1 to landfill - 2 times weekly
1 to recycling - 1 time fortnightly
1 to composting - 1 time monthly

That was the communication we received for our taman...

Kinda makes sense. People in this house likes to wait until its one plastic bag full before throwing the bottles out. I always wondered why the neighbor bin always picked clean but mine got something left behind. Seperating recycleables and other stuff just put an extra steps for garbage collection, just mix a little of everything in daily garbage is more convenient.

I do that too 😂 with glass.

Most of the time I try to recycle and separate my waste for the local recycling centre. The only problem is that they don't collect GLASS as they are disable or down syndrome staff. Apparently they get injured by broken glass incidents.. So this is the only item I dump as waste.

Send to recycling is an extra step. Recycling center only opens on weekend morning. Its rather a pain for someone who have to work on weekends.

Unless if you want to be like me, only send to recycling center in a bulk send it maybe once every 2-3 months, as long as can shove everything in a car in 1 go

but will occupy some house space la for holding the stuffs until you send it

This post has been edited by WongTheThief: Mar 18 2025, 12:40 PM

Well, that's the norm nowadays. Be smart when you throw rubbish. Dont throw in one big parcel. If I threw whole bog with styrofoam, it will be left there. I had to cut the styrofoam into small pieces and fill into rubbish bag then only they will collect it. Furniture need to wait for bulk. Cardboard I just sell myself or wait the Indian auntie on 3 wheel motorcycle to collect.

Sometimes they dont even bother to load all your rubbish if you had filled your bin and left 2-3 fully filled rubbish bags which are outside the bin. Hence be nice to your neighbors and share your allocation. Sometimes you use their bin, sometimes they used your bin when you guys had extra to throw.

They separated the collection…

Organic food waste and bulk waste (boxes, papers, gardening stuff)

Organic food waste comes regularly 2-3 times per week and prioritised while bulk waste comes once a week but lot of times when the came their bulk waste truck already full

Cut into small pieces put into black plastic bag sure they will take.

Else dump into recycle bin

This is incorrect. Best answer is that their bulk waste lorry full already so they didnt come picking up. By right both lorry should come and pick it up infront your house.

You can download the iClean Selangor apps to log complaint to pick up the bulk waste if they continue ignoring it





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At some point my house looks like crazy hoarder house. Its an eyesore.

Mine also KDEB, Kajang area. The regular collectors have no problem taking my cardboard boxes. I usually collect, flatten and stuff them into another box of medium size and they'll take it. No need plastic bag. I don't let it get wet.

The really big ones like cardboard from TV, fridge or washing machine, I take myself to the recycling center and get a few bucks for it.

Anything too big like old mattress or sofa and large styrofoam, iClean.

Selangor ftw.

This post has been edited by soonwai: Mar 18 2025, 01:40 PM

I dont see how I'm wrong here based on your pic. The compactor will only pick up household rubbish.

The roro will pickup bulk items. But will not enter your individual housing lane. They usually will prowl on the main road inside the taman and pick up items discarded there, then leave. They wont enter all the lane inside the taman unless specifically asked.

"By right both lorry should come and pick it up infront your house." WRONG. They dont do that. On the pic you shared it didnt specify that also. Dont assume.

“They dont do that’

Thats why i said you should make a report via the apps? Why being so hostile? If someone correct your assumption that they should not enter individual house lane (which is wrong) just accepted in good grace and make a report via the apps. I compelled to correct you so that other readers in this post will not simply trust your word and ignore the wrong practise by the bulk waste lorry drivers.

I worked with MPKJ and KDEB last time to ensure the bulk items lorry to enter our housing lanes and pickup the bulk waste. What we found out is that these contractors did not do their work to pickup infront of ppl houses but instead divert their time to commercial shop houses area as it contain more valuable recyclable stuff like boxes while housing lanes contain more of garden waste and smaller boxes. They just simply roam the housing area main road just to snap picture of our housing area in their check list. This is wrong!

As Resident Association President I managed to get KDEB to admit their mistake and reprimand their drivers. As of now my housing lanes and common areas always got bulk waste roro lorry pickup infront of our houses because they knw we will always report!

So please please .. make a report via the apps ya .. dont simply assume things

This post has been edited by Stigonboard: Mar 18 2025, 05:31 PM

Yes.. my house is not by the main road, it's more like small diverting jalan kampung. I remember the first time I file for complaint, the person in charge was like "but we already sent the bulk waste truck every wednesday around the area!".

Good news... i just realized I already have the app installed. Made the complaint and it's now accepted status.

Look for tzu chi recycling centers, they have many around. The closest one to my house is open everyday (9am-2pm iinm) and has 'window bins' for you to put in when they are closed

Other than this, there are many other recycling centers for all sorts of timings

Little update. So in anticipation of the garbage finally gets collected, I took out other garbage around the house: 2 big plastic bag full with plastic bottles, 1 medium bag with glasses. I put them beside the garbage that has been out for 3 weeks.

Funny thing happened, KDEB collects all the stuff except that one bag with boxes.

Then in response to my complaint, the PIC called, they say they have 2 lorries: domestic and bulk waste, and they could swear that both lorries passed in front of my house according to schedule. But since the garbage is still out there, that means either they missed it or they actually didnt pass in my neighborhood for weeks.

Now in the app they show me proof they finally collected it, so its all good i think?

for bulk wastes it depends i guess.

not everything is collected, i've been trying to dispose old outdoor water filter twice, but they did not bother. checked with management and apparently need to pay a bit for them to dispose it.

The truck workers usually sort out the Garbage accordingly. All those Black Bags on top of the trucks are their sorted stuff.
Pretty sure plastics,iron etc are all taken and sorted. Those don't make it to the landfill.

Hey man, the situation with the garbage truck is getting annoying. Every week I have to personally message the person in charge to come pick up the neighborhood oversized trash or else all the cardboard boxes will become wet mush.

And even after I messaged them, THE LORRY NEVER ACTUALLY COME on schedule. Like what the hell. Person in charge said sorry, missed the road etc. but this happen every week?? That's just an excuse.

I am looking for a permanent solution for this.

Last time me and resident association visit the KDEB office to show our displeasure. Seems working

MBSA got separate truck to collect recyclables....
if u no live under MBSA, then depend on your local council

KDEB only collect general domestic waste.
Their workers will take high value recyclables to sell on their own, but low value ones like cardboard and glass, sometimes wont take.

if u wanna sneak stuff in though... usually, stuff like Styrofoam, i cut into small pieces and dispose with my regular trash slowly....
so, they wont reject it for being straight up styrofoam

I bothered the person in charge for 3 weeks straight when the lorry which is supposed to do weekly round doesn't come by.

Seems like I bothered them enough, now I don't have to call them anymore, every Wednesday they do their job as agreed.

Ya, sometimes just gotta call.....
next time, kacau local majlis hotline also. they should have them plastered all around your neighbourhood (when come fix what, do what cleaning etc)

my neighbourhood also, had sewerage overflow, had fallen tree..... weeks on weeks no one settle....
one call later, they fix within 48 hours....

most of the time, residents bangang, ingat Majlis 24hour patrol, then bingung no one come to fix....