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 Petronas setel not refund ayam moneh, do u guy got same issue??

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TSakecema
post Mar 7 2025, 08:51 AM, updated 10 months ago

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Dear /k

on 26 Feb, ayam pump motor at petronas using setel apps
setel apps ayam connect to CC because if topup kena pau 1% (refer thsi post https://forum.lowyat.net/index.php?showtopic=5493246&hl=)

so ayam put rm5 fuel on setel, charge to my CC
sudah lama tarak isi motor, dunno how many fuel in tank, fuel meter sudah rosak
then manage pump rm4 saja sudah full tank

but sudah 10 days ayam didnt see rm1 refunded to my account
CC tarak, setel ewallet tarak
lucky just rm1, but if rm10 how?

anyone check setel or cc if u do same as ayam


TSakecema
post Mar 7 2025, 08:53 AM

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QUOTE(loserguy @ Mar 7 2025, 08:52 AM)
so ...

sudah setel belum?
*
maybe wait till next week baru rise ticket to them

TSakecema
post Mar 7 2025, 09:11 AM

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QUOTE(InitialB @ Mar 7 2025, 09:00 AM)
Setel no entertain cheapskate customer.

RM5 - 1% = 5cent
RM4          = 4 cent

RM1 no return?

Seriously have to come forum waste your energy typing?
*
because just realize that
last time i pump car, rm50 then just rm40 saja sbb sudah full
i didnt check if they refund or not

this is just to make other check, if they refund or not if pump less than charge on CC
TSakecema
post Mar 7 2025, 09:18 AM

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QUOTE(anakMY @ Mar 7 2025, 09:16 AM)
Sohai pegi lah buat complain, post dekat sini knp?
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because want other alert about this
ur post is the sohai one

TSakecema
post Mar 7 2025, 09:31 AM

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QUOTE(sapien06 @ Mar 7 2025, 09:29 AM)
Macam bodo je, u buy rm5 nasi lemak u ate half, u expect restaurant give your half money back ke when u already pay full rm5? Punde TS
*
wow
this is moar bodoh than rapiji punya formula
u pegi eat fuel buat apa

This post has been edited by akecema: Mar 7 2025, 09:31 AM
TSakecema
post Mar 7 2025, 09:33 AM

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QUOTE(Zot @ Mar 7 2025, 09:29 AM)
I cannot understand what you ere saying. I usually set the amount to fill by Liter, not MYR. I usually put 25L into my MyVi. When I select CC as payment, the message will say RM51.25 would be on hold as payment. Sometimes (well may times maybe) I could only fill less than 25L because it is full already because there was still much petrol in the tank. The actual charge would be less than RM51.25, not RM51.25. Same like when you go to hotel, they will swap your card like deposit, but when you checked out, they will swap again for actual amount.

So, there would be no refund because actual charge is not RM5 in your case. You can check your CC statement.
*
i check my statement
charge rm5 but no refund

settel apps will charge u 1st before u pump if use CC
if u use settle e-wallet, they will hold payment on the e-wallet
TSakecema
post Mar 7 2025, 09:48 AM

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QUOTE(Zot @ Mar 7 2025, 09:36 AM)
I always use CC. After finish pump I get the msg from Setel for actual amount charged. Never experience something like yours though. I use the wallet only when I convert my point into cash in its Setel e-wallet.
*
My phone when start will charge 1st. Not on hold
Here the record on statement in settle

user posted image

This post has been edited by akecema: Mar 7 2025, 09:50 AM
TSakecema
post Mar 7 2025, 09:51 AM

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QUOTE(Commander Shinzo @ Mar 7 2025, 09:40 AM)
akan refund but lambat...last time setel deduct my card isi rm30 tolak extra rm60(30 tolak next day + 30 next next day), support said wil refund 3-5 days tp almost a month br refund
*
this what i need to know
imma will wait

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