I think all towing service more or less the same as these tow trucks operators all operate independently under different insurance companies.
As long as ur insurance company is a good paymaster, I suppose these guys wouldn't mind taking up any cases available to them.

Agent...I doubt so
No offence but it's about high time to cut these agents loose, not like they're doing much but they're earning the commission from selling car insurance

When you get involved in accident, most of the agents won't be doing much other than passing the responsibility to the respective insurance support hotline . During an emergency, if you call the agent who sold u the car insurance, they'll ask u to call the hotline instead since they can't do much. Do correct me if I'm wrong on this.

So you're better off buying it directly (usually got discount without involving agent) or thru portals that offers discounts such as myeg, tng, shopee, bijak etc etc

However, do stick with proper insurance company with adequate support especially during emergency - these can range from easy to reach support hotline and easy to claim panel workshop. I believe these workshop can tell you which insurance companies are better to work with cause they're getting paid by them. If they're not getting paid well, I'm sure they're less likely to work on the case by the not-so-good insurance company.

This post has been edited by evilhomura89: Mar 7 2025, 09:54 AM