why don't they announce properly what is the promo interest rate and what is the max cap similar to atlas?

instead of letting cust playing the guessing game

This post has been edited by sjz: Aug 11 2025, 10:42 AM

It's exactly such lack of transparency that made me stay away.

dudester this is inaccurate as Atlas is also Islamic banking.

both u cannot call it interest. it's profit

This post has been edited by Medufsaid: Aug 11 2025, 10:56 AM

you are right.
KAF falls under the 5 licences issued by BNM for DIGITAL BANK, there are regulation and rules.
Granted Atlas is also bank, probably they consider themselves E-Wallet like TNG and all others, can go around compliance.
EOD up to bank to comply and get fined by BNM

https://www.malaymail.com/news/money/2025/0...breaches/185845

Yes ....but 2k try 1 week see ...if 5% continue...

Atlas is not ewallet or anything else, they are under Bank Muamalat which is a Licensed Islamic Bank.

while KAF is a digital bank.

i don't think anything stopping them to declare the profit rate even they are under islamic banking license.

same thing for Al Rajhi / Rize that announce their profit rate to all cust.

for now i will stay away due to this non-transparency.

This post has been edited by sjz: Aug 11 2025, 11:12 AM

don't forget AEON bank. also digital, also Islamic. proper announcement since day 1

you are right. i stand corrected.

replied from customer service: "Hibah is a gift, no fixed rate"....lol...

means take it or leave it

This post has been edited by kenty: Aug 11 2025, 12:42 PM

I registered on Saturday and until today, not managed to login after account activated. When I enter my IC at login, nothing happens. CS told me to uninstall and reinstall the app and go through the verification. Have been doing verification since Saturday and every time fail.

Today called CS, keep asking me to press 1 to hold. After you press 1, it keep repeating to press 1.

So, I give up. Will email CS to terminate account.

I just whatsapp them

I did.... last whatsapp text was "Connecting to Live Agent" since 4.30 pm... until now, no live agent

i had the same problem, registered on Friday, until yesterday morning I still cannot use. I uninstall and reinstall again and it detected as new device registration is initiated. Like yours, when I keyed in my UID (IC), no reaction.

After waiting for 12 hours, finally received an email stating my account is ready to use. tried log in, same problem, after keyed in uid, it does not proceed. Gave up, then few minutes later, tried again, somehow it move on and logged me in. Everything was working fine now. Deposited RM2k and got hibah of RM 0.28 this morning

hmm I activated and deposited 2k yesterday but no hibah received this morning. did I do anything wrong?

blahbleh contact CS and see? refer below

aiyoo....ok thanks..

I transferred in 40k from MBB to KAF since 30 mins ago...till now I check the app...my balance has not even reflected the new incoming funds..wa so scary....

Your rm2000 deposited yesterday 11.8.25, what time roughly?

I deposited rm2000 yesterday 9.55am, no Hibah today....

Is there a deposit cut off time?

Hibah 0.28 sen for 2000 is more than 5.0% also how come??

This post has been edited by guy3288: Aug 12 2025, 11:20 AM

Bro why put so much? Promotion rate 5% only for rm2000

It's take some time to reflect...

KAF is still new.. calm down...