I am currently on u mobile prepaid
I want to mnp into hotlink prepaid but cant seem to do so.

Why it is?

Do you have an existing Hotlink/Maxis number? If yes, you will need go to Maxis Centre instead

fastest go to maxis centre or find some maxis agent or seller in lazada/shopee they have access to the system

I don't have any existing maxis / hotlink service

seem so troublesome

Go Maxis Center je..

But some will force you take postpaid, must find the one who can do prepaid

This post has been edited by Natsukashii: Jan 14 2025, 11:50 AM

You will only receive that message if you have an existing service (regardless prepaid, postpaid or dibre). Better go to Maxis Centre for the port in request.

Didn't receive TAC?

Sometime those small phone accessory shop are also telco agents, can port at their shop. They usually charge some fee though, around rm10. Telco service center usually free but unless telco service center is really near your house better just do at those small shops. Petrol+time might be more than rm10.

Small ustaz shop wont try to persuade you into reg postpaid and shit while telco center staff mostly will, to raise their kpi.

This post has been edited by axxer: Jan 14 2025, 09:25 PM

remember only go to maxis center, not those dealer

can check maxis website for more info

You’re really unlucky. I’ve never come across anyone promoting postpaid plans at a shop. If you’ve been to a Maxis Centre, you’d know how bad their service can be. The shortest time I’ve ever waited was at least an hour. Personally, I prefer using a trusted agent—they get things done much faster, and I don’t mind paying the extra RM10 for the convenience.

Couldn't even make a request for TAC

But I don't, been many years haven't been with maxis/hotlink

It's ok I guess will stay with U Mobile then.

yes, you need to go direct to MAXIS service center.