Hi, I'm sure someone here bought samsung care+ for your device. Mind share claim process, experience & is it worth it to invest RM400++ for extra protection? I 50/50 to buy it.

You can ask for refund if that cable is malfunction out of the box.

Process : Must call hotline number to start the claim : 03-9078 4999
Experience: Must pay excess fee. If screen replacement, will take less than 3 days. The courier will pickup the phone and the same courier will return later.
Care+ advantage : if liquid damage, no question ask.

Thanks bro, looking for a cable like this for long time.


Thanks dude, lol even your generic cable can perform better than the cable I bought from Lazada with so many good reviews.. wasted my money..

I bought Samsung Care+ for my Tab S9+.
Recently the screen was cracked.
I went to the SC, they inspected my tablet. Ask me to call 03-9078 4999. Then they email me a link that I need to fill up. and I need to pay RM219. This is what inside the email.

I. Kindly take note that the excess fee of RM219 is applicable for repair which will be payable by the claimant.

II. If the phone is deemed to be Beyond Economic Repair (BER) after diagnosed by repairer, we will then collect the replacement excess fee of RM429 before replacing the unit.

III. Once we receive the excess fee payment, our team will get in touch with you at the soonest.

So they told me my tablets can be fixed by changing the screen and also casing because they said it was bent. For just RM219.
If the damage is beyond fixing, then they will give a new one with RM429.

After made the payment, they will contact the SC. and they will call to send the tablet to the SC when the spare parts arrived. Took 1 day to fix. They will call again to collect, or can send by Lalamove if requested.

We can claim multiple times as long as within the insurance period.

I will recommend you to buy it because it will save a lot of money if something happens to your phone.

This post has been edited by rickray: May 6 2025, 03:02 AM

Worth it or not you can only tell when things happened. Bought it for my S22U in 2022. My phone experience the light saber in early 2024. Log my case through the care+ portal and someone from the warranty supplier contacted me and collected my phone for repair. I didn't have to pay anything and the phone was returned to me after a day via the courier. In the beginning, I was so skeptical I even walked in to pass my phone to the service centre but the supplier managed to pick up my phone from there

Not anymore after switching to Chinese phone😄😆

Realme GT 10000mah concept launch but not for sale yet

was thinking to get this s25 ultra but at rm 5100,wow
actually i just need the anti reflective coating screen,that will help me to see under the sun ,

Wait for 25th payday sale for discount, now the price abit high

May update is here

Hi guys, anyone here manage to add debit / credit card Maybank in samsung pay wallet? I'm not able to add it, and it's fail on verification process. Previously on my samsung s23 ultra works fine. The error message as below.

Can't complete registration
Your request wasn't approved by the card issuer. Try another card or contact your card issuer for more information

are you trying to add AMEX card? AMEX not supported iinm

try removing the card from your s23u before adding to s25u also

if not have to contact Maybank CS and check

did u remove the card 1st from the old phone??if no, then need call maybank to reset token

I'm adding maybank master debit card. Unfortunately I have reset my s23 ultra device. I have call maybank cs, according to them they have remove the token & ask me to re-add after 2 hours. But the result still same. Haixxx...

maybe they haven't removed kot... already over 6pm maybe end work balik rumah already

try calling tomorrow morning or afternoon and try again

based on the error message it seems to be issue on bank side

This post has been edited by ZeneticX: May 8 2025, 06:48 PM

sometimes need to wait 24 hours. or 2 -3 calls. the officer bertugas kind of sucks/malas so he did not remove the token.

This really need banyak bersabar

I had same issue previously

Bing bong for awhile before it suddenly worked one day

remember inform them to remove all the token
that what I do last time when trying to add on my s25 ultra

still awaiting either google/samsung pay support maybank american express

Everytime i buy new phone, all those finance app i log out before use on new phone

haha same. waiting amex support.