
Passengers on a Singapore-bound Scoot flight were reportedly hit with several delays on Dec 28.
PHOTO: Facebook/Godfrey J Yang
Jason Tan, who was on board flight TR469, told 8world that the plane had yet to take off for Singapore an hour after its scheduled departure time of 7.10pm.
"The air-con was not turned on, and it was hard to breathe," he said.
Tan said the crew then announced that the plane had encountered a technical issue and asked all passengers to disembark.
At about midnight, however, the aircraft was still on the tarmac, and passengers had to disembark again because of the technical issue.
Steven Kang, who was also on flight TR469, recounted his experience in a Facebook post on early Sunday morning, calling it his "worst flight ever".
Kang said that there was no ventilation on the plane, and some were "suffocating badly" while waiting for take-off.
The passenger, who opted not to cancel his ticket, updated in a comment that the next flight scheduled by Scoot was supposed to depart from KL at 1pm on Sunday, but only took off at about 5pm.
"I took 23 hours for what is supposed to be a one-hour flight," he wrote.
Responding to 8world's queries, the budget airline apologised to all affected passengers, and said a technical issue with the aircraft led to the flight delays.
As they had to wait for spare parts to be delivered to Kuala Lumpur, the plane was unable to fly as scheduled.
"Affected passengers were provided with accommodation, transportation and meal arrangements," a Scoot spokesperson was quoted as saying.
"The flight subsequently departed Kuala Lumpur at 4.42pm on Dec 29 and arrived in Singapore at 6.13pm."
AsiaOne has reached out to Kang and Scoot for more information.
Dec 31 2024, 08:18 AM, updated 12 months ago
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