But do they have to hold a money transfer from my PBB account to another bank account under my own name, and that account is in my favourite account list?

And after I got "interrogated" by the phone CSO, I still had to wait one hour for the transaction to go through.

But the email they sent to notify me that the tx is on hold has the name of the recipient which is me lo.

There is a thing call account takeover and identity theft .. It remains be seen as a risk that many ktards here don't see it

Can you please enlighten us how a 12-hour hold counters account takeover and identity theft for transfers to another account belonging to the same name?

Google rosak?

https://www.thestar.com.my/news/nation/2023...eat-on-scammers