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 PSA: Overly cautious PBB wrt fund transfer

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post Dec 26 2024, 07:19 PM

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Joined: Jul 2013
QUOTE(mushigen @ Dec 26 2024, 03:53 PM)
When I called up CSO and got it approved, was told need to wait one hour despite all the verification done by the cso before proceeding to approve it. I'm still waiting for my money to appear in my CIMB account.

Oh, forgot to mention: if we change hp and activate the secure app in new phone, we will need to either email them (and wait for someone to call us) or activate at their ATM. Then we wait for another 12 hours despite activating it at the ATM, or having someone from the bank verifying and activating. Lol.
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My experience:
- Huge sum transaction
Bought a car. Need to transfer a sum of money to seller. Took 30 minutes to clear the payment despite Maybank2u already state transaction completed. Need to call CS several times. At the end, the transaction went through once one of the CS called me to verify.

- change phone
UOB need to go to ATM to verify and wait 24 hours vmad.gif quite far also. Called the CS to skip this waiting but not possible doh.gif
Maybank also need to go ATM and wait 24 hours. This one last time able to cut short the waiting by calling
Muamalat need to also go to ATM and wait 24 hours
PBB need to go ATM too
Standard Chartered no need to go ATM




 

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