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 Google Drive launch issues

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TSnetmatrix
post Dec 15 2024, 12:43 PM, updated 2y ago

The machine... it sees everything.
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Senior Member
6,735 posts

Joined: Jan 2003
From: Zion


PC has Google Drive installed inside.

Quite new build, Core i7 14700K, 64GB Ram, Samsung 1TB SSD.

Windows has to be pegged to Windows 10 because there is a software (expensive license) that was not renewed. And it can only work up to Windows 10. Upgrading the software requires RM 25K. It can't run under Windows 10 compatibility mode in Windows 11. rclxub.gif

Everything works, Windows 10 & MS Office apps all work.

But Google Drive randomly works. On good days, it would auto start and work flawlessly. But some times you get this message below.

user posted image

Requires a PC restart to get it working again.

I wonder if anyone has the same problem?

Tried solution.
- Uninstall & Reinstall.
- Uninstall all Google products including Chrome.
- Force uninstall using Revo Uninstaller tool.
- Use default Google suggested folder & own specified folder.

I am more interested in "driver error" that Google drive says is not working. I cannot find anything about this Driver that is needed for Google Drive to run so i could debug from there.

My other undesirable solution is
- Manually starting Google Drive every day.
- Running Google drive as a delayed service.
- (Highly undesirable) Reformat Windows 10, registry peg the version 10 again after full windows update and reinstall google drive again.

Can't change to other cloud drives because company already normalized to using it. And also paid for the extra storage capacity.
Imbi Plaza Lot 1.28
post Dec 16 2024, 11:55 AM

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Reverse back to Windwos 10. You can reinstall Windows 10 on Windows 11, to use the Windows 11 license activated for Windows 10. Tested.
TSnetmatrix
post Dec 16 2024, 01:33 PM

The machine... it sees everything.
*******
Senior Member
6,735 posts

Joined: Jan 2003
From: Zion


QUOTE(Imbi Plaza Lot 1.28 @ Dec 16 2024, 11:55 AM)
Reverse back to Windwos 10. You can reinstall Windows 10 on Windows 11, to use the Windows 11 license activated for Windows 10. Tested.
*
New fresh install windows 10 and did gpedit method to lock it to windows 10. So no windows 11 update done.

I hope it's not because of windows patches that are needed by Google drive to work properly.
1024kbps
post Dec 16 2024, 10:48 PM

李素裳
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6,017 posts

Joined: Feb 2007



Google drive use some kind of virtual drive to store and stream files.
the driver is googledrivefs31626.sys under C:\Program Files\Google\Drive File Stream\Drivers\31626

if user space driver keep crashing, means your cpu/ram has stability issue
TSnetmatrix
post Dec 16 2024, 11:14 PM

The machine... it sees everything.
*******
Senior Member
6,735 posts

Joined: Jan 2003
From: Zion


QUOTE(1024kbps @ Dec 16 2024, 10:48 PM)
Google drive use some kind of virtual drive to store and stream files.
the driver is googledrivefs31626.sys under C:\Program Files\Google\Drive File Stream\Drivers\31626

if user space driver keep crashing, means your cpu/ram has stability issue
*
Makes sense. But did not see event log saying anything about Google drive crashing out. Maybe i will try SFC/ Scannow first. Then try to limit the other services starting to solve this.
Imbi Plaza Lot 1.28
post Dec 17 2024, 02:41 PM

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Joined: Dec 2017
QUOTE(netmatrix @ Dec 16 2024, 01:33 PM)
New fresh install windows 10 and did gpedit method to lock it to windows 10. So no windows 11 update done.

I hope it's not because of windows patches that are needed by Google drive to work properly.
*
How was it? Do you still having the same issue with Google Drive in Windows 10?
Have run a system memory test yet? Using Windows Memory Diagnotic tool.
TSnetmatrix
post Dec 17 2024, 02:42 PM

The machine... it sees everything.
*******
Senior Member
6,735 posts

Joined: Jan 2003
From: Zion


QUOTE(Imbi Plaza Lot 1.28 @ Dec 17 2024, 02:41 PM)
How was it? Do you still having the same issue with Google Drive in Windows 10?
Have run a system memory test yet? Using Windows Memory Diagnotic tool.
*
Did not work. Same problem. Will try something else. Not documented at all by Google why this happens.

 

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