I sent my proton x70 2025 that is a month old to SC for checking why there is vibration on the floor base and driver seat.

Told them that must inform me what they intend to do to my car before any repair. The assistant service manager said sure!

But after that, I realised my car was not there. The third party subcontractor had do the alignment and balancing to my car without my consent. And worse is they drive my car out without my consent… I have told them anything I’ll co-inspect or test drive with them.

After that, I realised my brake has the problem right now. My brake pedal is spongy and would vibrate upon braking or even idle right now.

I called back to sc to look for manager. Manager don’t bother to return my call and always not there. The assistant manager that served me had given me his number last time.

So I gave him a call and he said would return my call. Since then, he won’t want to pick up my call anymore

My car is only a month old with barely under 1000km when I sent there. The issue has persisted for weeks now.

Nobody take up the responsibility. I have sent several emails to proton HQ but they said would ask respective service centre to contact me.

The service centre there is a nightmare where most of the foreman there are unskilled. They just tried to ketuk2 the brake disc and loosen the nut and tighten it back. Would this be main cause of why my brake act this way right now?

Is it service centre under Proton directly? Those 3s or some authorise shop register under some random owner?
Print out the list of things they've done, n bring it to a 3s centre.

At the same time, file tribunal.

If u want more hardcore... I viral it though it works these days for some, it's a risk that can backfire need to do it smartly5n constructive n not just trash talk. Words.

Send daily email chaser twice a day. Your emails is your weapon n evidence.

Sorry I missed out thie mssage.

I not sure whether is it there any Proton service centre directly in Sabah Kota Kinabalu though.

But they are the authorised service centre I believed.

Viral might worry to get a LOD from Proton instead and I don't want my retire fund is used to hire a lawyer if this happened.

Yes! I do send email to Protoncare daily and almost twice a day. But not getting a reply from then even they promised 24 hours working hours.

I called to ask for status, they mentioned that they already asked SC to contact me, but SC no contact me though.

Request to complain that particular SC but Proton hotline said they can't do that. If need complain, write in. But write in, nobody cares or nobody reply.

Epic proton service

Check and see if the plastic cover is fully secured down. Remember solving the vibrating engine cover in a Merc. It wasn't fully secured down that's all.

Its a 1.5 3 cylinder engine version right..

Memang like that one. 3 cylinder memang naturally not stable. Even china geely already ditch this 3 cylinder engine and go back to 4 cylinder