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 Shopee tmt refuse to cancel my order, Shopee issue

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TSakecema
post Nov 26 2024, 02:25 PM, updated 2y ago

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Dear k/
I got issue about shopee
Ayam order ssd from tmt yesterday morning

Then at night, ayam see that item moar cheaper 20 % cheaper after discount. Fast delivery than i order the morning. Same shop tmt same item ssd.

when i check the tracking. tmt still not accepting my order.
So i cancel the order and make new order.

Then this morning i check tmt reject my cancellation n now i got 2 same item

So can help me if anyone got same issue

user posted image
user posted image

This post has been edited by akecema: Nov 26 2024, 02:27 PM
LamboSama
post Nov 26 2024, 02:26 PM

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Return can. Refuse delivery can.
ListenToTheWind
post Nov 26 2024, 02:26 PM

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When receive the first order, just issue Change of Mind and return the item back to seller. DO NOT REMOVE THE SEAL
@Adele
post Nov 26 2024, 02:28 PM

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Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
nebula87
post Nov 26 2024, 02:29 PM

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Shopee can return item mahh
TheEvilMan
post Nov 26 2024, 02:29 PM

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Put both into pc now u have double storage
brkli
post Nov 26 2024, 02:32 PM

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just return the whole thing after u received it..

This post has been edited by brkli: Nov 26 2024, 02:32 PM
Autocountstick
post Nov 26 2024, 02:34 PM

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change of mind seller can reject? Thanks for your highlight becareful thundermatch
Pikichu
post Nov 26 2024, 02:34 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:26 PM)
When receive the first order, just issue Change of Mind and return the item back to seller. DO NOT REMOVE THE SEAL
*
QUOTE(@Adele @ Nov 26 2024, 02:28 PM)
Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
*
1. Delivery usually just drop off and walk away, so have to mail back to seller?
2. If see delivery, can tell delivery to reject delivery?
TSakecema
post Nov 26 2024, 02:34 PM

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QUOTE(@Adele @ Nov 26 2024, 02:28 PM)
Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
*
Dunno got thi
I tot if got issue with item

Imma worry, tmt will cancel my ‘cheap’ item and take the expensive one
StupidGuyPlayComp
post Nov 26 2024, 02:35 PM

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No need so trouble, if the seller refuse your cancellation in the apps

then during delivery, you tell the dispatch boy return it. then will auto refund
TSakecema
post Nov 26 2024, 02:35 PM

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QUOTE(Autocountstick @ Nov 26 2024, 02:34 PM)
change of mind seller can reject? Thanks for your highlight becareful thundermatch
*
Yesterday ayam sudah tick that ayam cancel because change/add voucher
Dunno tmt still accept it
@Adele
post Nov 26 2024, 02:37 PM

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QUOTE(akecema @ Nov 26 2024, 02:34 PM)
Dunno got thi
I tot if got issue with item

Imma worry, tmt will cancel my ‘cheap’ item and take the expensive one
*
Haha u worry wort. Relax. Doesn't matter if delivery just drop off. When u receive the item just click return/refund. Will generate bar code for return one. Just paste back on the parcel, choose ur pickup date, then don't worry. Shopee will refund to u
ListenToTheWind
post Nov 26 2024, 02:37 PM

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QUOTE(Pikichu @ Nov 26 2024, 02:34 PM)
1. Delivery usually just drop off and walk away, so have to mail back to seller?
2. If see delivery, can tell delivery to reject delivery?
*
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
urnicksux2
post Nov 26 2024, 02:38 PM

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Refuse accept, the delivery boy will keep it for u
Pikichu
post Nov 26 2024, 02:41 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:37 PM)
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
*
+1 Thank you.
TSakecema
post Nov 26 2024, 02:43 PM

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QUOTE(urnicksux2 @ Nov 26 2024, 02:38 PM)
Refuse accept, the delivery boy will keep it for u
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Now mana ada hand to hand delivery
Tau2 saja sudah drop
em_on
post Nov 26 2024, 02:45 PM

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"when i check the tracking. tmt still not accepting my order."

Huh? there's such thing as accepting order from seller?
TIL.
TSakecema
post Nov 26 2024, 02:49 PM

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QUOTE(em_on @ Nov 26 2024, 02:45 PM)
"when i check the tracking. tmt still not accepting my order."

Huh? there's such thing as accepting order from seller?
TIL.
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Item status just ordered place
ShadowR1
post Nov 26 2024, 02:50 PM

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Take a chill pill and relax ... u worry too much.

Take vid when receive, do not open it and return. Take pic n vid.
alexkos
post Nov 26 2024, 02:52 PM

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Viral TikTok je
accordvtec
post Nov 26 2024, 02:59 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:37 PM)
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
*
COM can choose pickup bro. all my COM i choose pickup. fast and easy. dont even need to pre-print the awb
ListenToTheWind
post Nov 26 2024, 03:03 PM

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QUOTE(accordvtec @ Nov 26 2024, 02:59 PM)
COM can choose pickup bro. all my COM i choose pickup. fast and easy. dont even need to pre-print the awb
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Oh didn't know that.
accordvtec
post Nov 26 2024, 03:08 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 03:03 PM)
Oh didn't know that.
*
yeah. sometimes i forgot to packing the stuff, then the courier arrived, i just ask my maid to pass to them also can wor. if u drop off, they need proper packaging iirc right?
ListenToTheWind
post Nov 26 2024, 03:11 PM

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QUOTE(accordvtec @ Nov 26 2024, 03:08 PM)
yeah. sometimes i forgot to packing the stuff, then the courier arrived, i just ask my maid to pass to them also can wor. if u drop off, they need proper packaging iirc right?
*
I usually pack properly myself before hand over to the drop off point.
WaCKy-Angel
post Nov 26 2024, 03:22 PM

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From your screenshot looks like seller already shipped out so obviously they cant accept cancellation lah.

Lucky u shopee easy now most categories can return with reason change of mind.

kelvinng92
post Nov 26 2024, 03:22 PM

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QUOTE(akecema @ Nov 26 2024, 02:25 PM)
Dear k/
I got issue about shopee
Ayam order ssd from tmt yesterday morning

Then at night, ayam see that item moar cheaper 20 % cheaper after discount. Fast delivery than i order the morning.  Same shop tmt same item ssd.

when i check the tracking. tmt still not accepting my order.
So i cancel the order and make new order.

Then this morning i check tmt reject my cancellation n now i got 2 same item

So can help me if anyone got same issue

user posted image
user posted image
*
I saw the SSD you bought got the 15 Days Free Returns label, should able to proceed this.
https://help.shopee.com.my/portal/4/article/146067

This post has been edited by kelvinng92: Nov 26 2024, 06:25 PM
StorMx
post Nov 26 2024, 03:23 PM

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Already shipping la shaitan, halfway go find the truck ka mak ko ijo
St0rmFury
post Nov 26 2024, 03:28 PM

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Shopee refund is it customer friendly?
TSakecema
post Nov 26 2024, 03:29 PM

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QUOTE(StorMx @ Nov 26 2024, 03:23 PM)
Already shipping la shaitan, halfway go find the truck ka mak ko ijo
*
Ayam not kejam la
If i see already package n drop, ayam wont cancel n re-order

Yesterday lagi la, expected receive is 5 Dec. Order status still on order placed
That why ayam cancel n reorder with cheaper price
lee82gx
post Nov 26 2024, 04:13 PM

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QUOTE(akecema @ Nov 26 2024, 03:29 PM)
Ayam not kejam la
If i see already package n drop, ayam wont cancel n re-order

Yesterday lagi la, expected receive is 5 Dec. Order  status still on order placed
That why ayam cancel n reorder with cheaper price
*
TS, I recall this NVME is bloody slow. Especially loading windows.
patienceGNR
post Nov 26 2024, 04:23 PM

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After receive just do a return lol
patienceGNR
post Nov 26 2024, 04:24 PM

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QUOTE(St0rmFury @ Nov 26 2024, 03:28 PM)
Shopee refund is it customer friendly?
*
No question asked.
arcadicus
post Nov 26 2024, 04:26 PM

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Rm100 come ayam buy 1 of your ssd ..
ApocalypseSoon
post Nov 26 2024, 04:28 PM

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iinm, after 1 hour of placing order you will needs seller approval to cancel the order. If less & seller have not yet print the order, then shopee will immediately cancel & refund within seconds.



This post has been edited by ApocalypseSoon: Nov 26 2024, 04:33 PM
nelson969
post Nov 26 2024, 04:28 PM

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this is why dont buy pc part online , ever.

This post has been edited by nelson969: Nov 26 2024, 04:28 PM
St0rmFury
post Nov 26 2024, 04:29 PM

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QUOTE(patienceGNR @ Nov 26 2024, 04:24 PM)
No question asked.
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Wah so good, I didn't realise they are so consumer friendly.

But not very good for sellers I guess.
PJng
post Nov 26 2024, 04:30 PM

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This month 3rd case here about TMT
ray148
post Nov 26 2024, 04:33 PM

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Weird. Shopee usually cancel my order immediately if seller didn't assign tracking no. yet.
And seller doesn't have any say in that.

This post has been edited by ray148: Nov 26 2024, 04:33 PM
jmas
post Nov 26 2024, 04:37 PM

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QUOTE(ray148 @ Nov 26 2024, 04:33 PM)
Weird. Shopee usually cancel my order immediately if seller didn't assign tracking no. yet.
And seller doesn't have any say in that.
*
yes, if seller havent packed it
if already packed/shipped, then cancellation request need seller approval
jonthebaptist
post Nov 26 2024, 04:38 PM

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As a soon to be high income nation, why do you deny the worker his honest and rightful income?
submergedx
post Nov 26 2024, 04:38 PM

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QUOTE(akecema @ Nov 26 2024, 02:25 PM)
Dear k/
I got issue about shopee
Ayam order ssd from tmt yesterday morning

Then at night, ayam see that item moar cheaper 20 % cheaper after discount. Fast delivery than i order the morning.  Same shop tmt same item ssd.

when i check the tracking. tmt still not accepting my order.
So i cancel the order and make new order.

Then this morning i check tmt reject my cancellation n now i got 2 same item

So can help me if anyone got same issue

user posted image
user posted image
*
user posted image
submergedx
post Nov 26 2024, 04:43 PM

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QUOTE(StorMx @ Nov 26 2024, 03:23 PM)
Already shipping la shaitan, halfway go find the truck ka mak ko ijo
*
kamfoo
post Nov 26 2024, 04:50 PM

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sell to me 50
TSakecema
post Nov 26 2024, 04:53 PM

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QUOTE(lee82gx @ Nov 26 2024, 04:13 PM)
TS, I recall this NVME is bloody slow. Especially loading windows.
*
Ayam got main ssd for load windows. This ssd just file partition saja
That why buy cheap cheap saja

This post has been edited by akecema: Nov 26 2024, 04:53 PM
PJng
post Nov 26 2024, 04:54 PM

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QUOTE(kelvinng92 @ Nov 26 2024, 03:22 PM)
I saw the SSD you bought got the 15 Days Free Returns label, should able to proceed this.
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You put link on quote, how to click
kelvinng92
post Nov 26 2024, 05:17 PM

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QUOTE(PJng @ Nov 26 2024, 04:54 PM)
You put link on quote, how to click
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copy and paste, the link can't work properly due to the bracket format.

Edit: nevermind, removing the link text behind still can work as well

This post has been edited by kelvinng92: Nov 26 2024, 06:27 PM
lee82gx
post Nov 26 2024, 06:37 PM

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QUOTE(akecema @ Nov 26 2024, 04:53 PM)
Ayam got main ssd for load windows. This ssd just file partition saja
That why buy cheap cheap saja
*
all i can remember this nvme is all round slow...only maybe useful if you transfer big chunk of file. anyway yeah as long as you aware lol
Blofeld
post Nov 26 2024, 06:49 PM

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still can return

now shopee allows change of mind

just don't open package
party
post Nov 26 2024, 07:16 PM

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the 2nd item u bought got chance will be cancelled. shopee had a bug few days ago where its cheaper than it should be and quite alot kena affected. go see nintendo switch fb group.

u return 1st item, later 2nd kena cancelled. habuk pon xde

 

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