Hi guys, please tell me what to do.

Last Tuesday, one of Coway sales representatives contacted me asking me whether I’m interested in their new product since mine is about to expire next year. They sent me their Coway ID and all and i checked their profile through Coway CS that I called, they’re legit.

Then after the paperwork and all, one of the Coway branch ws me telling me to check the details and all and as per request, they told me to take a picture of me holding my IC.

This is what I’m scared of.

What If its not the real Coway and the photo of my me holding my IC be circulating all over scammers and all? What if my name got black listed. Im a freshie, still finding a job.

The only reason i decided to be ok with coway becoz the prev owner of the water filter is my mother, since she passed away last year, im the one had to arrange everything. Im the head of the family now.

Please tell me what to do to prevent me from being black listed and all. Should i make a report to the police? I have also contacted Coway regarding this matter.

Thank you so much, and please be kind

Why the heck would Coway ask you to take a photo of yourself holding your Ic?

Only Ah Longs do that..

TS most likely kena scam. Because when i google coway the request is otherwise. Only need to scan front ic only.

I believe to sign up for Shopee Pay/Wallet, they ask you to do the same.

make police report immediately. never delay. protect yourself!!!

those ppl may not be acting on coway policy, maybe their own sinister intent.

As the head of the family. Take the wise decision and cancel this Coway subscription. Understand you may be under xx years of commitment and if you cancel there will be penalties fee.
If your subscription tenure has matured/ended, please don't renew and cancel.
I think the IC verification for new owner is fine, nothing much you can do now. If anything it will be just stealing your identity and subscribe stupid things. A real KYC process is not so easy by sending photo, it will be real time camera and human movement required.

Coway is overprice filtered water….better use woodfire

Their procedure is very unprofessional. This alone you should cancel.

Plus why do people pay installment for water filter... Use a normal Panasonic filter would do. Change own filter every year.

PS I am sorry for your late mother's passing away. May she RIP.

Why don’t you contact Coway and ask about a renewal instead?

i wanted to say so but i can't imagine got lazy people boil water using microwave.

That was my plan. Turns out the agent register me as the new owner (bukan pindah milik). And I just contact them just now. They told me to i have to cancel with the agent itself. But if the agent refuse to do so, I could give them a call back and will help with reporting to the higher ups.

just get those 5-600 water dispenser filter with hot water function.
every 6 months just change the filter cartridges.

sorry but coway products to me are for those that cant afford one sump payment.