This is unethical, just like one particular Malaysia paid TV company do to all its customers.
If this happens, you forever cannot terminate or change to another telco due to unending contract.

I think I will try to visit their branch to discuss first what are the options before writing to MCMC

Is this Yes 5G postpaid where you get discount month subscription if you signed contract? Sounds like that because without contract then you monthly fees will go back to normal price. I'm just guessing though. I'm sorry Jen to get similar plan but worried about auto renew.

Report to MCMC

Gather all the informs regarding your involved telco. If got any contract copy that’s better… show it to them. Visit their branch/ HQ better than writing email as they might overlook your case

no lan need, report terus mcmc dont kasi them can

Can you disclose the carrier? So we can boikot

Look at the top color of the screenshot

Yes.. we live in this scam unethical world.. we need to be on top of it.. i event put my own reminder just to ensure i can terminate my contract in time..

It has happened again this year. Sad..

This post has been edited by Boy96: Sep 21 2025, 04:51 PM

1. Call the telco (i assume celcomdigi) and ask them why. Note everything down from whoever answered your call to how long has this been taking place.
2. Report to MCMC via website/call, make sure to get the report number.
3. Call telco again and mention that you have reported this to MCMC for investigation. Take note of the duration taken for them to resolve.
4. If elapsed, update MCMC.

either they will get back to you with some rebate promo, or they will remove the contract, or both.

This post has been edited by TsubakiKira: Sep 21 2025, 04:57 PM

Received a similar msg from lazada if you dun reply to this email in 24 hours, we will close your refund case without refunding me shit, even i reply the email still delay my refund until i write review on seller product rating on lazada scammy behavior I instantly get my refund back and the review is auto removed

Fool me once, shame on you. Fool me twice, shame on me.