yeah, i had the same problem as you guys when dealing with shopkeeper that are not service oriented. furthermore, I'm a malay. always DONT LAYAN one.

so for my gaming solution, i always go down to Keane shop in KL. well, 4 hours trip is worth it when u r greeted with a smile and a friendly face...

i always buy stuff with the after sales services. it might be a bit costly than others, but i know, it comes with a great services...

the only shop in PENANG that i go to get my downloads games is a shop at komtar, level 4. rm4 pergame. dont know about other shops...

where do u guys get ur games?

ya la. of course. takkan gik jumpa keane je, and buy some stuff. i went down to KL to see my fiancee also. ahhahaa...

other stuff that hard to get, i'll buy it from playasia.com. latest item i just got from play asia is a capdcase luxury casing for my PSP slim.
seriously worth it... my psp look very smart rite now... and protected.