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Not receive OTP from HSBC after port in to maxis
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TSMcteoh
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 Sep 3 2024, 02:15 PM, updated 2y ago
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New Member
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Recently I just switch to maxis hotlink from Yes using same mobile number (Port in). After successful switch to maxis I cannot receive OTP from HSBC but no problem with other bank such as UOB . Already tried to Send UPDATE to 66300, update mobile number in HSBC branch(same mobile number) but still cannot receive the OTP. Called maxis and HSBC multiple times they all say no issue from their side, I'm not using Truecaller or block any number from my phone. Anyone having the same issue? Thanks
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poh880
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Sep 3 2024, 09:16 PM
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QUOTE(Mcteoh @ Sep 3 2024, 02:15 PM) Recently I just switch to maxis hotlink from Yes using same mobile number (Port in). After successful switch to maxis I cannot receive OTP from HSBC but no problem with other bank such as UOB . Already tried to Send UPDATE to 66300, update mobile number in HSBC branch(same mobile number) but still cannot receive the OTP. Called maxis and HSBC multiple times they all say no issue from their side, I'm not using Truecaller or block any number from my phone. Anyone having the same issue? Thanks Ported for how many days already? Some bank need to request a few times before OTP can get in. |
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TSMcteoh
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Sep 4 2024, 07:38 PM
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New Member
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QUOTE(poh880 @ Sep 3 2024, 09:16 PM) Ported for how many days already? Some bank need to request a few times before OTP can get in. Almost three weeks oledi |
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cchin8888
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Sep 4 2024, 07:46 PM
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QUOTE(Mcteoh @ Sep 4 2024, 07:38 PM) me also having same issue, but me is from umobile port to celcom. also cannot receive OTP.. |
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