Aug 20 2024, 03:43 AM
QUOTE(Szzz @ Aug 20 2024, 02:56 AM)
Not sure if same shop, but bought from Acer Just IT in Shopee
Monitor came with dead pixel but they refuse change/refund me giving many excuses, they dont cover 1 pixel, nvr buy pixel protection. Wtf I must buy insurance to receive usable product?
I can understand if warranty don't cover 1 dead pixel but this one straight up send me defective unit.
Ya fuk them I just go straight to Shopee with their 30 day return policy demand for refund.
Bought from another store. Slightly more ex but no shit service.
I think warranty only covers for 6 pixels or above. But funny hor, how can consumer accept it.. product defect than tanggung la, not like oh need 10% defective only can. Soon buy car 1 tire defective cannot change, need at least 2 tires.Monitor came with dead pixel but they refuse change/refund me giving many excuses, they dont cover 1 pixel, nvr buy pixel protection. Wtf I must buy insurance to receive usable product?
I can understand if warranty don't cover 1 dead pixel but this one straight up send me defective unit.
Ya fuk them I just go straight to Shopee with their 30 day return policy demand for refund.
Bought from another store. Slightly more ex but no shit service.
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