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 Forgot ATM PIN for Maybank, Cannot reset?

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TSsurianti
post Aug 14 2024, 06:33 PM, updated 2y ago

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Wish to ask Maybank ATM Card the PIN if forgotten really cannot be reset OTC? I was told I had to change NEW ATM Card for RM12 as they are unable to reset the PIN. Isn't this reset a normal procedure in the past or other banks?
TSsurianti
post Aug 14 2024, 07:34 PM

Getting Started
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Junior Member
198 posts

Joined: Aug 2018
QUOTE(fu'house @ Aug 14 2024, 07:29 PM)
It's like their SoP if forgotten PIN. Prove your identity IC, thumb print and change card.
Anyway I remember paying fee for it too once the old card is snipped into half.
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A great way to extract RM12 from customers, imagine each time you forgot you need to go through this procedure and pay.

What would be the security issue if they reset the PIN OTC? Isn't most other banks still practicing it? As long you present IC and thumbprint, I dont see the NEED to change the card.

 

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