Forgot ATM PIN for Maybank, Cannot reset?
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 Aug 14 2024, 07:29 PM
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553 posts Joined: Oct 2010  
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QUOTE(mushigen @ Aug 14 2024, 06:48 PM) Yup, I overheard the Maybank receptionist telling another customer who forgot her PIN that she will need to replace her card. It's like their SoP if forgotten PIN. Prove your identity IC, thumb print and change card. Anyway I remember paying fee for it too once the old card is snipped into half. This post has been edited by fu'house: Aug 14 2024, 07:30 PM |
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Aug 14 2024, 07:48 PM
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#2
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553 posts Joined: Oct 2010
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QUOTE(surianti @ Aug 14 2024, 07:34 PM) A great way to extract RM12 from customers, imagine each time you forgot you need to go through this procedure and pay. Sangka baik they ikut SoP if card hilang steps: replace all cards even if forget PIN case.What would be the security issue if they reset the PIN OTC? Isn't most other banks still practicing it? As long you present IC and thumbprint, I dont see the NEED to change the card. |
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