QUOTE(lkw60698 @ Jan 4 2010, 03:39 PM)
Submitted my details on 25 Dec, got call for confirmation on 26 Dec (felt glad and thought will get it done before 1 Jan), but until today not getting even single call from the installer/Astro...Called to Astro Customer Service, bla...bla...bla...no account created yet under my IC. End up referred me to Astro Sales and Marketing. According to this lady, they have not received my application at all even after 7 days! Guess what, have to reapply and queue up from the beginning!!! What kind of service is that? Really dunno what to say...You ask with costumer service.
Not everything they know bro.
I not shock read your statement release your anger here.
because someone before you already do something same, ASTRO CS SAID NO ACCOUNT YET.
But his account already created and he got the installation at the same day he call to request.
You feel ?
Not one time.
But more than 7 people have same experience.
Not all the things they know.
Even sometime cant give the right answer.
See red bold, after that blue bold , and you see, jawapan berbelit2.
However, hope you can know that from hundred or thousand application, will have 1 or 2 application have a problem like you.
Nothing perfect, we just human.
Only God can make everything perfect.
Even super machine, have error.