Outline ·
[ Standard ] ·
Linear+
[wta] maxis fiber relocation, relocation internet
|
TSsilrave
|
Jun 7 2024, 02:15 PM, updated 2y ago
|
|
i am currently planning to move house. Previously, when i was using unifi, they called and informed me that moving to maxis would be free. i told them about my situation, explaning that i would move next year , and they assured me that the relocation would be free.
However, when i checked recently , they are now asking me to pay rm 300. How can i file a complaint about this issue?
|
|
|
|
|
|
hightechgadgets8
|
Jun 7 2024, 02:19 PM
|
|
are you under unifi contract?
|
|
|
|
|
|
Natsukashii
|
Jun 7 2024, 02:23 PM
|
|
Of course free.. renew contract mah
|
|
|
|
|
|
TSsilrave
|
Jun 7 2024, 02:46 PM
|
|
I already change to maxis Now I want to relocate maxis to another location
|
|
|
|
|
|
QuantumEdge
|
Jun 8 2024, 07:07 PM
|
|
QUOTE(silrave @ Jun 7 2024, 02:46 PM) I already change to maxis Now I want to relocate maxis to another location  New policy I guess, last time I relocated to a location without fiber and they allowed me to terminate within contract without paying penalty Not anymore, now they are asking for full payment
|
|
|
|
|
|
TSsilrave
|
Jun 10 2024, 10:34 AM
|
|
QUOTE(QuantumEdge @ Jun 8 2024, 07:07 PM)  New policy I guess, last time I relocated to a location without fiber and they allowed me to terminate within contract without paying penalty Not anymore, now they are asking for full payment yup ,i think now still can . just need to ensure there is maxis no support only. but if maxis got support , but port is fully utilize . then no choice . cant cancel
|
|
|
|
|