Just want to share my recent experience cancelling astro. Call first time, like people here said, they sidai you no cs pickup the call.

2 days later go straight astro center. Agent there said cancel can only be done by call. Even given me small printed note tutorial how to do it. I call again this time in front of the agent. Phone picked up less than 3 mins.surprisedpikachu.jpg

They offer me better pricing. Said no. Then agree to close. They send confirmation msg on wasap.

Thrown it away already. It just dumb note like "step 1 : call this number 03-xxxxx, step 2 : press 1, step 3 : press 5".