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 How to terminate Astro Account?

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MR_alien
post Dec 26 2024, 07:51 AM

Mr.Alien on the loss
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From: everywhere in sabah
your only choice is to call them

when i downgrade my package for my mom, also had to call them
MR_alien
post Dec 26 2024, 09:37 AM

Mr.Alien on the loss
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3,582 posts

Joined: Oct 2007
From: everywhere in sabah
QUOTE(RGRaj @ Dec 26 2024, 09:19 AM)
I did & nope it didn't  work. Went to their FB page & threatened to repot to MCMC. Surprise2 Astro called my to terminate the  account. There are also others on FB threatening to make a repot.
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their service just went down the drain is all i can say
MR_alien
post Sep 9 2025, 10:20 PM

Mr.Alien on the loss
*******
Senior Member
3,582 posts

Joined: Oct 2007
From: everywhere in sabah
QUOTE(bupapypy @ Sep 9 2025, 10:36 AM)
try to terminate my parent Astro account

So far make call and submit their feedback form

But no written acknowledgement from them

guess they just sit on it without doing anything?
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for my case, i submitted their feedback form
they called back and say will terminate on 3rd september
asking me to return the decoder and power cord to city link
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