Actually you are getting what you paid for. Broadband Service Level Agreement is best-effort, there is no clause gurantee on network latency or packet loss.

I don't get why enter into politics. As petpenyubobo says, we are mere consumers. We should have what we are paying. I'm paying fiber internet which should work when I load a website, regardless if the website is located in the USA, Europe or a remote island.

Right now all European websites and services are slow to load, specially in the afternoon/evening/night. I'm again complaining to TIME again today.

If we all complain, maybe they find out there is a problem and fix it

You still don't get it do you?

When your rival already blatantly told you that you're a threat to be part of their global submarine cable build out and you don't want a backup plan to secure yourself in the event they blackmail you further in future by cutting you off entirely from the Indian Ocean route?

Do you think China and Russia is short of strategists that is unaware of this security threat?

They can't risk the entire Far East Asia region from being totally cut off from Europe by allowing other from pulling their legs.

About the high costs of securing this route, what response do you expect from China and Russia when previously you complained about them being a threat to  your submarine cable consortium?

Of course they've going to counter you with a "nice" quotation bill as a nice way to tell you to get lost when you were the first to initiate the cold treatment of accusing them as a threat of joining your consortium.

Ever heard the childhood lesson story about the The Fox and The Stork? You get what you ask for.

Also why the suggestion of me setting up my own ASN when I'm just a mere consumer? I'm blushed to be suggested such solution.

I don't get why enter into politics. As petpenyubobo says, we are mere consumers. We should have what we are paying. I'm paying fiber internet which should work when I load a website, regardless if the website is located in the USA, Europe or a remote island.

Right now all European websites and services are slow to load, specially in the afternoon/evening/night. I'm again complaining to TIME again today.

If we all complain, maybe they find out there is a problem and fix it

So European websites failing to load is what I paid for?

Well, it does load but just slower.

Between you and the european webserver, that are many components in between, and not all the time is the service provider fault.

The submarine cable is damaged and everyone is forced to fallback to existing capacity hence congestion happen.
There are huge chunk of traffic to be reroute, and to obtain additional capacity will not come at zero cost.

This is just like, you pay roadtax every year. During the festival time, you complain the road is jam and this is not what you pay for.
You expect the government to build a new highway from KL to your kampung in one or two days ?

One minute going through China and Central Asia is suppposedly the future to avoid being bargained by India and Middle East  manipulating ME/South Asia routes to Europe through troubled Bengal and Middle East war regions.

Next Malaysian network providers are now apparently so powerful that they can tell China is "a threat to be part of their global submarine cable build out" and "being a threat to your submarine cable consortium".

Say that the evil rest of the world is " cutting off China entirely from the Indian Ocean route", but then India Asia Xpress (IAX) under construction by China Mobile and Reliance Jio, PEACE Cable being built by HMN, in the Indian Ocean region, after the geo-political shenanigans of SEA-ME-WE 6, so how?

I have no issue with people lodging formal complaints with the respective network providers on reduced performance to Europe from Malaysia. But I'm not sure how much they can do when it will take time for submarine cableships to get to the location

And then deal with things like this: https://www.capacitymedia.com/article/2d5m1...me-we-5s-repair

No one is limited to access Europe based resources. I deal with workloads in the EU all the time. It is not 2006 when it was impossible to access after the Hengchun earthquake.

Increased latency because rerouting via East Asia and North America, yes. Increased packet loss, totally feel it. But as a "mere consumer" I have no control how AS4788 and AS9930 (who, let's be honest, just chucks all their packets down to Equinix Singapore for international transit to the wider internet) decides to deal with SEA-ME-WE 5 and AAE-1 being down.

I see 290ms ping to the UK, 5ms to a software site in Switzerland that actually downloads at modem speeds.
I have seen ISPs playing QOS games that give fast ping, while data is in a huge buffer queue

My ping to raspberrypi.org is around 10-20ms.but the ping to downloads.raspberrypi.org is 280-320ms and 10-20kb/s while downloading. It’s just where the servers are hosted.
There is no way the ping to Switzerland is 5ms. The ping from Penang to KL with TIME is already 6-8ms.

That's because raspberrypi.org is behind Cloudflare:


raspberrypi.org may be physically hosted in Switzerland, but from a end user perspective they hit the closest Cloudflare edge node.

While downloads.raspberrypi.org is still hosted in the UK/not behind a CDN/accelerator:

One more day of suffering on European websites... we keep counting

TeleYemen has two branches, one in Aden under control of the internationally recognized Yemeni government, and the other in Sanaa under the control of the Houthi. The Yemeni government refused to cooperate with the Houthi-linked part of TeleYemen associated with the AAE-1 cable consortium

https://www.stripes.com/theaters/middle_eas...d-13781436.html
----
this is interesting
Houthis backed by china cut AAE-1 china  cable

The Asia-Africa-Europe-1 cable system, better known as AAE-1, has been officially launched, with services commencing from Europe to the Far East, said the AAE-1 consortium, which coordinates efforts to complete the project. China Unicom is a key member of the alliance.

I don't get why enter into politics.

RETN's TransKZ Terrestrial Land Based Cable Network - Dostyk-HK



TEA-Trans East Asia Europe Terrestrial Cable



So what really happened to the SEA-ME-WE 5 cable and AAE-1 cable which controls >80% of ASEAN-Europe region traffic? Shark bitten? So coincident?
It's a week now, nothing much about how the incident occurred and no official press release and its details.

While we allow this risks of being bargained by India and Middle East?  Nope I don't think so.

Russia, China and Central Asia is proven more reliable route to gain access into Western Europe.

Can't risk silly excuses about shark attacking cables, wrongly lowered anchors by ships and octopus messing with the cables nonsense. Faster retrieval and repairs too.

There's already some improvements observed today and European links are slowly recovering.

Almost back to normal.

Stay tuned.