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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

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alexwsk
post Nov 23 2025, 10:51 PM

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From: USJ


anyone on android having issues session expired but app keep loading and can't login???? Usually will be back to normal by itself or need to call CS? TIA

This post has been edited by alexwsk: Nov 23 2025, 10:53 PM
alexwsk
post Nov 24 2025, 12:36 PM

Look at all my stars!!
*******
Senior Member
4,090 posts

Joined: Jan 2003
From: USJ


QUOTE(nexona88 @ Nov 24 2025, 11:47 AM)
Normally would have issues time to time...

From during Rize time till now under Al-Rajhi apps... No improvement & changes...

Just leave it... Next day or so would be normalize
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QUOTE(leanman @ Nov 24 2025, 11:51 AM)
Call up CS, they can unbind your phone then you uninstall and reinstall, by doing this, no need the 12hrs cooling off
Mine didn't normalize after 2 days, did an uninstalled and installed, ended up need a 12 hrs cooling off
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Now still cannot login. I will refuse to unbind and insist they sort it out

Updated:
CS called and told me to uninstall and reinstall even though after confirming I'm already on the latest version 3.3.3. I just cleared all data instead and still has the 12 hours cooling off. Going to close this account once my FD matures next year

This post has been edited by alexwsk: Nov 24 2025, 02:14 PM

 

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