This shop works like a scam.

No test drive before putting car on alignment machine.

Whilst on alignment machine, no display of Rear cambers and rear toes.

And there is also no display of individual Front casters, front cambers and front individual toes.

Only display one number i.e. Front Total Toes and adjustment made base on this one number alone.

After a mere 15 minutes of messing around with my Front Total Toes (without displaying and knowing the front individual left and right toes) AND without a test after, KH considered job done when I questioned the old man how can this kind of workmanship rectify and correct my original problem/complaint of:

a)Steering wheel off centre to the left whislt driving straight ahead, and

b)Vehicle pulls to the left whislt driving straight ahead with both hands temporarily off the steering wheel.

Knowing this is a scam, I ask how long is the warranty with a view of coming back for warranty redo.

The old man has unashamedly said NO WARRANTY!

As I suspected, the problems of steering off centre to the left AND vehicle pulling left is even worst than before driving out from the scam shop.


Edit: No Rolling Compensation was done before commencing wheel alignment. Another no no.

This post has been edited by zeng: May 1 2024, 10:52 AM

Here, we're talking good sense.
Thank you, folk.

Thus far, alignment machine brand names or new-ness in terms of usage age does NOT translate to 'perfection' in the delivery of a quality wheel alignment service whereby - consumers all over the world have been 'scammed' into believing and accepting that it is NORMAL for say, to have:

1) a steering wheel off-centre (even though ever so slightly) whilst driving straight ahead on a straight road/hiway OR

2) vehicles veering/pulling to one side at a certain road speed of say, 60-70 km/hr over a certain length of times in seconds of say less than 5 seconds, OR

3) passenger car tyre life of say, less than 40K kms.

One thing is certain other than low quality delivery personnels, proper procedures recommended by appropriate alignment machine manufacturers such as:

a) Rolling/Zero Compensation,

b) Locking Steering wheel with appropriate fixture before commencement of wheel alignment, or

c) NO pulling of car handbrake handle applying braking force on tyre wheels before alignment commencement,

among others are ever so often not been religiously followed/applied or observed by majority (say, >90%?) of wheel alignment undertakings ..............

thus leading to a rubbish 'whatever you call it' that I equate it as a real SCAM.

Any wheel alignment shop owner or practitioner wish to comment???

This post has been edited by zeng: Jul 8 2024, 11:31 AM