Bank Negara Malaysia requirement on using phone for mobile banking app authorisation is making people waste money on unnecessary phone upgrade.

I have a backup phone that still functioning well, no scratch and damaged since I'm not frequently used it. Now the phone cannot be used for mobile banking authorisation since the requirement is you need to use Android 11.

In other countries no such nonsense that being applied to their citizen.

Just because certain "STUPID MALAYSIAN" that keep download bullshit apps on their phone and keep being scammed due to their fault, now the whole Malaysian need to face the consequences thanks to the idiots that don't know how to use their phone properly.

This post has been edited by Alternate Gabriel: Mar 2 2024, 08:51 PM

which countries not affected?

It’s called security. Old phones no longer get patches and back door can be exploited. Simple as that


This post has been edited by Roadwarrior1337: Mar 2 2024, 08:54 PM

RtK b40 also need to upgrade phone..
Will be doing it in coming months so can claim tax

Waiting for poco f6

Unker agree, much nonsense SOP.

Last week Maxis gip another fon. Unker switch over, suddenly Secure2U no longer work.

Bank say "oh, you change fon ah? You need to go ATM reactive your secure2u"

Cibai

Waste 600-1000 for new phone with latest OS or risk losing entire life savings? Pick one.

When kena hack and money lost from account they cry father mother…

When check found out that customer is still using old phone with the operating system is not up to date. Have vulnerabilities.

I agree as well. Cibai!

Yep, if use Maybank, need to go atm to reactivate at ATM, then have to wait for cooling period for 12-18 hours.

While other banks still can do it via phone. No need going to ATM.

But to be honest, it's not making the mobile banking experience getting easier, but creating more inconvenience to other users.

I don't play games, I don't surf nonsense on my phone.

I have other devices that I used to play games or do other nonsense things.

Maybank problem. Other banks can verify using the new phone.

It is Bank Negara Malaysia (BNM), you should go and talk to them, not here in /k.

Too many get scammed. Some inconvenience in return for more security is worth it

you are so rude. Anyway, since you can't accept the online banking, you should stay at cash & ATM, no need to use app transfer. with that, your problem solved.

Miss the good old days when you had SMS TAC only. Life was so simple.

custom rom kan ade

I demand banking app for my 3310
Oh wait

Agreed on this.

No bullshit. Just straight forward.

china phone cheap2. kenot brain ts at all

other banks like what? pbb also cannot

good old days online banking no need SMS TAC.

Knowing the Malaysian style, they'll go to another extreme.

Not changing new phone, download some APK to cover the requirement of getting the bank account to work on that random APK they downloaded and installed and LCLY kat orang lain says you guys newb la, buy new phone only can use bank apps, look at me this that.

Later Michael Cheong cry fadermader coz kena scam lose 10k.

Many stupid ppl give their OTP to other ppl (especially stranger, officer). Stranger told them to download APK then they follow their instructions to download and install.
Banking SMS, App said never disclosed the OTP but they still so stupid.
When OTP is disclosure all money will be gone!

Just wait when your phone kena hack because Samsung or Apple decided to stop security firmware updates and hackers managed to drain your bank accounts. You are those type kena hack then cry why the banks didn't do anything?

Malaysia have the highest number of skyscrapers in South East Asia. Did uoll know that?

Malaysia ke arah kuasa MAJU...

Kekw

This post has been edited by Hobbez: Mar 2 2024, 09:29 PM

CIMB
GX

It's ok to have 2 step authentication, i agree with this policy for security (just having password is not enough). But the method the bank negara uses requiring you to spend rm500-rm1000 for an up to date model android phone a bit too much la

Sms is so insecure. Might as well not have 2 factors like that.

https://en.wikipedia.org/wiki/SIM_swap_scam

Those days when everyone use 123456 as their pw?

only 1 example, gx not a real bank. welp, it's 2 vs 1

Yes, It is 2FA. Next time might need 3FA

Look at your bank app's requirement. Maybank's MAE for example requires Android 9 which was release in 2018. Getting a phone from that year and above should be relatively cheap.

Wife give me her card and mader card to withdraw from atm. Password is 000000. Both card. Lel.

china already progressed to facial recognition payment terminals. Of course there might be a case where someone can dupe your face, otherwise it can be the safest form of biometrics/password

If still got news come out scam money really a wasted move

GX is real la.

Digital bank no need physical branches.

2FA can never protect you from scams, it only protects you from hacking. Scamming is a social issue, not a technology issue

Phone is cheaper than ur bank account kena hack yo

you would never know you could be the stupid one. this is a blanket step to try curb scam

Indeed. Atcherlee the facial recog is quite efficient in some way.

If kantoi issue, as long your darn face on the record, you wont be blocked from any access and can straight pass without further dispute. Tak machiam card or ticket or whatever, dispute until no tomorrow.

Also, many might see it as easy to godam system, but there, the system already perfected to the point just qr-code it, where also accessible as long you got balance in the account. Damn convenient. My wife go spa with her phone QR code open.

Miss you want mask for 199? scan.
Miss you want deep exfoliate for 199? scan.
Miss I can rub your tofu for 99. Scan.
Miss my bebird gatal need medicine. Scan.

Not even need to reach to whatever lapsap pocket this that open apps transaction this that. Even dispute immediately can settle menyetel (as long you're on the right side la of coz)

Not that case if your bank balance is more kering than your phone's internal SSD space.

Bit true. Once the blanket spreaded, you wont even know until you got hit.

Only the notification will inform you that you kena godam liao.

End of day, still sendiri careful is most important.

Ts u use affin?

what u mean other country dont have ?



can give example ?

True yesterday was the 1st day of the month where i have to pay bills and shit, mana tau my iporn battery swelling until screen also not responsive. try every steps on youtube for non responsive screen nothing works, Then I tot can just pay bill using computer manatau everything needs phone also for MAE approval. Then i saw old android sony phone, i tot can just transfer simcard,. manatau cannot need android 11, there already wasted hours just to pay bill.

Hiyo anchua? Takkan wanna buy new iphone which at least 6K, terpaksa went to phone repair shop and change battery and OLED screen. Lucky the shop have all spare parts. 10 minutes siap. Damage RM300 oklah now can pay bill.

This is actually BNM following up to date security practices. Which is damn bloody good for a gov agency.

Not sure if the OS version of the device is a requirement set by BNM. Could easily be something advisory, but up to banks to see what version they can cater to.

Smartphone is a scam.

They keep on update the apps and make.your phone brick after 2 years, and no more security patch update for old pong.


U got no choice but to buy new pong

You need to update with the times. Even your shopee wallet is sort of a bank these days. I can transfer money from my shopee to your "real" bank using duitnow transfer

The apps developer have to update the apps based on the OS version, so after sometime the updated apps no longer compatible with old OS.

Bank negara should mandate all banks must set a locked amount which can only be withdrawn with physical visit. Then security improved without needs to upgrade phone.

Blame 'security researchers'

if you treat your shopee wallet as your bank, good luck to you when they bankrupt, not covered by pidm

Agreed. Its like covid. The ones that are affected are so minute in percentage of population but they deployed measures affecting everyone else.

Affin was first to go from my redmi 9s. Maybank and publix still doing ok on there. What a dumb move

if that is too much, just skip online banking and go back to physical transaction. no long queue like old days.

now i still use 123456 as password. never have issue.

compare to TS noob thread, I much more hate those website require us to use complex password. Next time they should use only Apple iPhone with touchID, we just use fingerprint to log in.

This post has been edited by imkevin2022: Mar 2 2024, 10:44 PM

You're the stupid Malaysian.

Play Store also got min requirement to use Android 13 now, and banks need to follow.
Also do you think banks should keep develop using old insecure Android version with security issues with ppl can exploit and possibly take all your money?

You think SMS was secure? If so secure, we would still be using it bodo

actually they should let Apple iPhone come back with their touchID, then let all people use that. NFC your MyKAD then fingerprint verify.

Then you should have been clear from beginning you meant pidm insured bank.

But in terms of storing money and transferring, it behaves like a bank. I can even take loan on shopee now too.

This post has been edited by jonthebaptist: Mar 2 2024, 10:46 PM

you can skip smartphone. nobody force you to use it.

you don't really understand what is a bank. A bank is different from any financial institution. If you borrow money from ahlong, is ahlong a bank?

Went to RHB, to get queue number oso need to download an app. 🤦‍♂️

never had to do that with rhb because i'm priority, always skip queue

If it behaves like a bank, yes you can call it a bank. But if you're talking whether it's a bank recognised by bank negara then no. So you gotta be clear what your definition of bank is.

This post has been edited by jonthebaptist: Mar 2 2024, 10:55 PM

See, that's why FI in our country are facing immense roadblock when it comes to security implementation.. I guess bank should just back to every customer mandatory for hardware token, we need to rollback to 20 years ago at least for consumer banking, and let all this customer line to the branch if they refuse to accept the modern world. And of course chargeable for every branch transaction

bank is not my definition, it is defined by both the dictionary and bank negara as well as world bank

So now it's clear you referring to bank's recognised by BNM. That's totally fine. I was referring to basic definition as found in your dictionary.







This post has been edited by jonthebaptist: Mar 2 2024, 11:04 PM

Rich people make decisions this is what happen.
They think everyone got new phones yearly.
Spend few hundred to throw away.
This decisions is bad for environment and carbon footprint some more since it creates more electronic waste.
K said China phone and android not secure need iPhone.
So having such requirements claim for security yet undermine it cheap phones k security expert say unsecure?

This post has been edited by LamboSama: Mar 2 2024, 11:06 PM

banking in malaysia should go back old days physical transaction only.

Device version, it is recommended in BNM rmit to comply to OS thst still receive security patches. Many banks are slack in complying to this and they are bucking up.

Anyway, BNM themselves is slack. If they are really proactive looking at all FI app(not jus those newly launch), many would have kantoi thst still supporting android <10 etc

I'm pro modernization, but I will not accept total 100% cashless. Cash needs to still be accepted for me personally.

Ya, let's meet at branch or pay your bill at pos office. This must be the good old day we missed lol

They want to save on the sms charges

new phone rm500
no one say you need to spend rm1k.

Many banking apps will not run in custom ROM

Please don't suggest magisk, that thing needs IT savvy person to do it

I didn’t say 100% cashless. But the online transaction have so many problems and costly, bank should just ditch it. Nobody stop TS to use cash.

You still can do it now.

Branch wise, they will route you to atm. Maybe exception for elderly or you willing to pay the branch charger or large amount. Other scenarios may apply, case to case basis. BNM do not rule out do and don't on this.

As for pos, it is dying off in the matter of time.

Prob is their communication also like cibai. Worst is PB

I already close RHB account. Stupid bank. During covid time, they make it so hard for cust to come to their branch.

Calling their call centre also really painful.

as always, SG does it first, MY follow suites.
3.5x u jilat, when B buat u kutuk.

but i do agree that it's very troublesome.
especially if u drop u lost your phone, phone rosak, or replace phone.
u'll lost on9 banking capability for @ least 12 hours.
not to mentioned all the non standard ways bank imposed to re-activate bck your mobile banking.

It has been awhile our phone is much more important than our wallet. If we left our phone at home, we will u-turn and drive back home to retrieve it. But if we left our wallet at home, we probably just borrow some money from colleagues if no Apple Pay. That’s why Bank use this particular characteristic to build their identity verification and safety.

This post has been edited by imkevin2022: Mar 2 2024, 11:52 PM

Mybnk mmg pundek lately
U try miss due date one time eventhough u are paymaster
Laju je dia auto deduct
Fck u mybnk.

I already zeroed my account & move to bank islam eventhough the apps so slow

MAE app under maintenance so cannot buy things online

Bankers want you to take loan and chase for new phone every 3 years.
Imagine they make all your tv, washing machine stop working every 3 years.
Fuyoo, suck your blood money dry..

Ini comment yg paling tak masuk akal

what there to surprise? hp printer already monthly subscription. It will be a new norm

Bank is not seller

Yang keras kepala sangat nih apsal TS??? Dah lumrah teknology macam tuh nak buat camna.. kang bila semua duit kena curik bising lah pulak takda security...

SMS OTP is insecure and unsafe

You're the moron here

Here's another security measure you oldfag would hate, that banks should really implement:

2FA, so when you login with your username and password, you need to get a 6 digit code from your smartphone

Or better yet, completely eliminate passwords and go fully passwordless.

Both need modern phone.

If you can't adapt, go live in a cave.

I have a couple of old phones sitting inside my drawer after upgrading to newer phones.

Examples. Moto Z, Moto Z2, Pixel 3A, OnePlus 5, Mi A2 and many more. All working except the Android version is below Android 10 and many bank apps won't even install.

In the end, I upgraded to Nothing 1 with Android 14, OnePlus 7 and OnePlus 7 Pro with Android 12. Good for many years to come. Again, I never buy these phones new. I bought all used from Carousell. Met with the seller on the spot and paid cash.

phone has bcom important, but we certainly doesn't treat it as important.
ie, we take out phone in public a lot.
we hold it to make calls/msg, sometimes we leave it on the table.
all these exposed to accidental damage, drop, or get rob/stolen.

say our phone cost 3k, will u treat it the same if it was 3k cash on your hand?
will u just hold 3k cash just out it open, waiving it around?
setting it on table?
counting your cash in the toilet when u're doing your business?
dont say 3k, i think 1k also people wont do that.

I don’t understand your analogy. But it seems like I am driving a 200k car, wearing 100k watch and i will need to much more careful about my properties now. I always just put my watch on table.

Same situation.Just to pay bill need Android higher version for bank.

If bank so concern on security , allow old phone but require ekyc for every transaction above rm100, done.
Someone from Economic affairs also said ekyc secure.
TNG allow old phone and going to force ekyc https://soyacincau.com/2024/02/29/touch-n-g...he-end-of-2024/

If bank so concern , why not allow apps to set transaction limit a day with ekyc ? like those news get scammed over 10k in few minutes , why bank allow transfer without verification ?
If ekyc not working , just use back old method by phone call to verify and if still cannot then walk in to bank give ic and thumbprint.

I am sure a lot had discuss here , but bank never change.

Imagine if someone has the master key to your door, would you upgrade to new lock technology?

The policymakers are already earning lucratively .. Do you really expect they will think on the shoes of the underprivileged ?

cimb MY need android 9 and above
while cimb SG need android 8 and above

weird

that just 1 bank

ssh lagging public benk engage need android 10 and above

This post has been edited by JimbeamofNRT: Mar 23 2024, 02:59 AM

Stop complaining la. U dont want to change, dont use mobile app.

Want to use mobile app, of course must have security la.

When backdoor is exploited and your phone kena hacked, money stolen... then please don't complain to the banks yea. Banks will not entertain you because their apps already has disclaimer. Just invest in newer devices if you frequently uses phone for banking transactions. It's a peace of mind.