Renewed my passport for myself and my mum recently.

Myself in Nov 23:
Thursday
Lunch time go photo shop, pay RM25 for Passport photo. They email softcopy. Go back office, apply/submit online 3.30pm

Get approved e-mail Friday 3.45pm.

Saturday go KJ Office at 10.30am, collect within 10mins.

My mum in Jan24:
Friday 11am take her to same photo shop. Submit online 2pm.
Got approval email 3.30pm.
Saturday go collect. This time tried UTC Shah Alam.

Based on my experience, KJ office collection time was about 10mins, UTC Shah Alam took 30mins.

This post has been edited by james2306: Feb 27 2024, 10:08 PM

depends on your photography skillz, if rejected, then u will have to go and retake photo at the office... im not sure what the process is, but alot ppl q-ing just for that wait hours also la..

im just happy to pay the rm25 for professional photos and only spend min time immigration office.

the website got the specifications all for the photo, must be certain measurements, background color.

my friend did try before last year, photo was rejected, then she had to go UTC and retake the photo.. i dont remember how long she had to Q for.

This post has been edited by james2306: Feb 27 2024, 10:16 PM