I'm able to use the AEON bank apps on UK internet network.

However, it wouldn't work on VPN connection to Malaysia

I think that's because AEON apps blocks all access via VPN.

When you are roaming using certain SIM cards, for example Digi SIM card, overseas, the local networks automatically create a VPN connection to Digi network in KL.

The same happens in the UK.
If I use Celcom or Digi internet roaming, AEON apps refuse the connections.

If I connect using local UK SIM cards/WI-FI, it works.

Don't think AEON will ever release this block. It has been built into their safety policy

When you are roaming using Celcom or Digi, you can Google "What's my IP address", you can see that you are on a Malaysian network due to an automatic/compulsory VPN connection.


I hypothesize that this arrangement is to help the local companies in calculating the total bandwidth used by different roaming cards, and to facilitate billing/invoicing

Has anyone been able to transfer funds out from AEON bank? Any issues?

Is anyone using AEON Bank to set up scheduled transactions?

All my scheduled transactions had been processed smoothly until last week when they started to fail and be put on hold pending security review.

An email - Important: Unusual Activity Detected on Your Account - arrived.

I spoke with Customer Service to verify all transactions including scheduled transactions (due to be processed in a few days).

When the scheduled transactions were due to be processed, the same email arrived and the transactions were cancelled/put on hold again.

The amounts were less than RM 5k each towards credit card accounts.

It seems that AEON bank has updated security policies. When there are more than 2 or 3 transactions in one day, additional transactions will automatically be put on hold.

Now that the main savings account pays no bonus interests, I doubt the scheduled transaction function will be in demand