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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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funglover
post Nov 22 2024, 09:02 AM

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Is anyone facing issue for transfering out the money?

I kept stuck at the transfer authorisation page

Called CS told me my account is normal and help me reset but I still cannot transfer money out

Attached Image
funglover
post Nov 22 2024, 11:26 AM

Getting Started
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Junior Member
86 posts

Joined: Jul 2008
QUOTE(sjz @ Nov 22 2024, 10:07 AM)
probably phone cache prob.
try to clear all app cache and login try again.
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I tried but isn't working 😭
funglover
post Nov 22 2024, 02:44 PM

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Junior Member
86 posts

Joined: Jul 2008
QUOTE(sam93xxxxx @ Nov 22 2024, 01:38 PM)
Where is the red approve button? Is it missing?
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Yes!!! There's no red button that's why I can't approve.

I was tried to unbind from the device so that I can install on another device to try but unfortunately I cannot approve any authorisation

Edit:
Btw is anyone knows is there any charges for withdrawing from ATM? Got any limit for withdrawing?

This post has been edited by funglover: Nov 22 2024, 02:46 PM
funglover
post Nov 22 2024, 04:03 PM

Getting Started
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Junior Member
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QUOTE(cybpsych @ Nov 22 2024, 03:27 PM)
Thanks for the link
funglover
post Nov 25 2024, 06:19 PM

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Junior Member
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QUOTE(sexysarah1992 @ Nov 25 2024, 01:49 PM)
Anyone have issues transferring money? I tried transfer some money but it says service not available
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Mind to share screenshot?

I'm having issue with red button missing, until now also cannot resolve 😔
funglover
post Nov 25 2024, 08:25 PM

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Junior Member
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QUOTE(DoomGuard @ Nov 25 2024, 06:33 PM)
I think you might need to go to your phone display setting and set to FHD or QWHD in order for the red button to be appear.
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I've changed the display to smallest and as well as the font, but I still can't see the red button. Appreciate your advice
funglover
post Nov 27 2024, 09:09 PM

Getting Started
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Junior Member
86 posts

Joined: Jul 2008
QUOTE(ben3003 @ Nov 27 2024, 08:17 PM)
shit this boost bank customer service cant get thru, wan unbind device also hard
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Try call in the morning, easier to get through

 

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