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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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ccschua
post Nov 1 2024, 07:52 AM

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i saw other jar still have 5%, just need to use boost atm card to spend at those outlet. i.e. 5% still available
Optizorb
post Nov 1 2024, 08:09 AM

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QUOTE(ccschua @ Nov 1 2024, 07:52 AM)
i saw other jar still have 5%, just need to use boost atm card to spend at those outlet. i.e. 5% still available
*
not updated yet

Optizorb
post Nov 1 2024, 08:13 AM

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QUOTE(SGSuser @ Nov 1 2024, 07:00 AM)
My birthday jar money automatically withdrawn to DSA, but missing the interest for 31st October sad.gif
*
QUOTE(bm_kia @ Nov 1 2024, 07:30 AM)
Same for me 😞
Can see in transaction history there the interest was actually credited, but then never transferred to DSA
*
my birthday jar auto close but interest credited before closed and transferred to DSA.

Deposited RM36.60 on 2nd Oct - 31st Oct = 30 days.

Transferred to DSA RM36.90 on 1st Nov.

EDIT: this is for spare accounts. not yet check the main one though

This post has been edited by Optizorb: Nov 1 2024, 08:15 AM
cclim2011
post Nov 1 2024, 08:25 AM

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i cleared birthday jar yesterday. left rm0, yes autoclosed as what i read somewhere in tnc or faq.
the rest still showing 5%, i suspect the rate wasnt updated.

This post has been edited by cclim2011: Nov 1 2024, 08:26 AM
cklimm
post Nov 1 2024, 08:27 AM

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QUOTE(cclim2011 @ Nov 1 2024, 08:25 AM)
i cleared birthday jar yesterday. left rm0, yes autoclosed as what i read somewhere in tnc or faq.
the rest still showing 5%, i suspect the rate wasnt updated.
*
deepavali holiday kot
poooky
post Nov 1 2024, 09:01 AM

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The supermarket jars still open. Do we need to move these out? Will they auto move to DSA?
Optizorb
post Nov 1 2024, 09:04 AM

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QUOTE(Optizorb @ Nov 1 2024, 08:13 AM)
my birthday jar auto close but interest credited before closed and transferred to DSA.

Deposited RM36.60 on 2nd Oct - 31st Oct = 30 days.

Transferred to DSA RM36.90 on 1st Nov.

EDIT: this is for spare accounts. not yet check the main one though
*
for main accounts, money moved from birthday jar to DSA correctly as well
ericlaiys
post Nov 1 2024, 09:12 AM

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QUOTE(TOS @ Nov 1 2024, 12:19 AM)
5% birthday jar autoclose already. Money appears in DSA.
*
yeah...and no interest given...bloody bad

This post has been edited by ericlaiys: Nov 1 2024, 09:13 AM
ian0123 P
post Nov 1 2024, 09:33 AM

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QUOTE(DoomGuard @ Oct 31 2024, 08:44 PM)
mine also having the same issue right now. it is frustrating that I can't transfer the money out.
I am using Samsung s23 ultra. maybe it is Samsung related app issue?
*
I'm facing same issue with Honor phone, cannot transfer money out as apps keep crashing. Really annoying.
SUSTOS
post Nov 1 2024, 09:34 AM

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QUOTE(ericlaiys @ Nov 1 2024, 09:12 AM)
yeah...and no interest given...bloody bad
*
Oh, I requested mod to delete my posts yesterday... I was confused by the birthday jar interest crediting as well...

Turns out I lost the 31st Oct daily interest as well. Let me contact customer service to check things out...

They still haven't updated their app yet, so do take the chance to move your interests out before they start autoclosing all other special jars as well in case the new updates arrive later today.
mamamia
post Nov 1 2024, 09:40 AM

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QUOTE(Medufsaid @ Nov 1 2024, 12:33 AM)
thought rename only. so we have to wait (or just check back later morning) to see what is the new plan
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I also thought they will rename to celebration jar with 3.6% rate.. n i cant celebration jar in my acc...

QUOTE(SGSuser @ Nov 1 2024, 07:00 AM)
My birthday jar money automatically withdrawn to DSA, but missing the interest for 31st October sad.gif
*

me too, missing interest
SUSTOS
post Nov 1 2024, 09:49 AM

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Alright, phoned CS liao... They ask me to send an email to BoostBank...

user posted image

She says I am the first one to report missing interests.

You guys should spam their inbox with missing interests complaints as well... Otherwise they thought it's isolated case only... laugh.gif
Medufsaid
post Nov 1 2024, 10:02 AM

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TOS auto-closed birthday jar. everyone's missing out on interest already (for tonight, sat night, sun night, and so on)

This post has been edited by Medufsaid: Nov 1 2024, 10:02 AM
SUSTOS
post Nov 1 2024, 10:04 AM

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QUOTE(Medufsaid @ Nov 1 2024, 10:02 AM)
TOS auto-closed birthday jar. everyone's missing out on interest already
*
Yea you guys should call/email their CS to tell them the issue. They seem to be in the dark of this issue entirely.

It's easy to miss if you are not careful enough since it's 0.01 MYR missing only for my case (and for those who play with the round-up trick).
Optizorb
post Nov 1 2024, 11:18 AM

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QUOTE(Medufsaid @ Nov 1 2024, 10:02 AM)
TOS auto-closed birthday jar. everyone's missing out on interest already (for tonight, sat night, sun night, and so on)
*
seems like not everyone kena.. my few account all seems in order leh..


QUOTE(Optizorb @ Nov 1 2024, 08:13 AM)
my birthday jar auto close but interest credited before closed and transferred to DSA.

Deposited RM36.60 on 2nd Oct - 31st Oct = 30 days.

Transferred to DSA RM36.90 on 1st Nov.

EDIT: this is for spare accounts. not yet check the main one though
*
QUOTE(Optizorb @ Nov 1 2024, 09:04 AM)
for main accounts, money moved from birthday jar to DSA correctly as well
*
2nd Oct - 31st Oct = 30 days = 0.30
DSA = 73.20 + 0.30 = 73.50
Bday = 36.60 + 0.30 = 36.90

73.50 + 36.90 = 110.40

Total:
Special jars = 36.60 + 0.30 = 36.90 x6 = 221.40
Saving jars = 50.84 + 0.30 = 51.14 x8 = 409.12
DSA = 73.20 + 0.30 = 73.50 x1 = 73.50

221.40 + 409.12 + 73.50 = 704.02


user posted image

This post has been edited by Optizorb: Nov 1 2024, 11:35 AM
gempakstarz
post Nov 1 2024, 11:28 AM

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any1 try put again at mall jar?seems still not close after 1month
SUSTOS
post Nov 1 2024, 11:34 AM

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Special jar interest rates updated already. CelcomDigi 3.6%, 4 Sabah jars 4% p.a.
xakarix84
post Nov 1 2024, 11:39 AM

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my normal jars still 3.6, not yet down to 3.2
while groceries jars already 4, celcomdigi 3.6
poooky
post Nov 1 2024, 11:58 AM

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Still can earn 4% from special supermarket jar without purchase in Nov onwards?
ericlaiys
post Nov 1 2024, 12:07 PM

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QUOTE(xakarix84 @ Nov 1 2024, 11:39 AM)
my normal jars still 3.6, not yet down to 3.2
while groceries jars already 4, celcomdigi 3.6
*
tonight interest will change

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