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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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SUSTOS
post Oct 31 2024, 01:41 PM

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QUOTE(melz84 @ Oct 31 2024, 01:29 PM)
Anyone having issues with the app keep auto close by itself as soon as you log in? Even after reinstalling the app also same. After at least 10 time retry logging in, i can access the Ui but i couldnt transfer out money. No error just stated null.. 😑
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Phone issue? Android vs iOS? Reset app settings might help?
ASoulNamedLeo
post Oct 31 2024, 01:42 PM

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QUOTE(TOS @ Oct 31 2024, 10:33 AM)
Birthday and CelcomDigi 3.6%, the 4 Sabah jars (if you are still eligible) 4%. The 8 normal saving jars 3.2%. Main account/DSA remains unchanged at 2.5% p.a.
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What are the new magic numbers? 👀
melz84
post Oct 31 2024, 01:47 PM

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QUOTE(TOS @ Oct 31 2024, 01:41 PM)
Phone issue? Android vs iOS? Reset app settings might help?
*
No idea if its a phone issue bro, tried clearing cache, uninstall and reinstall, restart phone also same issue
SUSTOS
post Oct 31 2024, 01:50 PM

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QUOTE(ASoulNamedLeo @ Oct 31 2024, 01:42 PM)
What are the new magic numbers? 👀
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QUOTE(Medufsaid @ Oct 30 2024, 03:26 PM)
magical numbers rm50.84 RM57.19
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You can compute on your own actually. Formula is: 0.005*366/[Interest rate]

So for example, for the 8 3.2% p.a. normal saving jars, 0.005*366/0.032 = 57.19

For the 3.6% birthday/Celcomdigi jar: 0.005*366/0.036 = 50.84

For the 4 4% Sabah jars: 0.005*366/0.04 = 45.75

For the DSA/main account: 0.0058366/0.025 = 73.20
SUSTOS
post Oct 31 2024, 01:52 PM

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QUOTE(melz84 @ Oct 31 2024, 01:47 PM)
No idea if its a phone issue bro, tried clearing cache, uninstall and reinstall, restart phone also same issue
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Have you tried to update app on Play Store/App Store? I just login to BoostBank on my phone, no issue.
melz84
post Oct 31 2024, 01:58 PM

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QUOTE(TOS @ Oct 31 2024, 01:52 PM)
Have you tried to update app on Play Store/App Store? I just login to BoostBank on my phone, no issue.
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If not mistaken, the latest version is 2.1.0 right?
That's the version i have. Running on S22 at the moment.

I had this issue last week, after i called support to unbind device cos i reinstated the app, it worked. Then today having same issue again.

Unfortunately, today support is non existent 😔

This post has been edited by melz84: Oct 31 2024, 02:28 PM
SUSTOS
post Oct 31 2024, 03:43 PM

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QUOTE(melz84 @ Oct 31 2024, 01:58 PM)
If not mistaken, the latest version is 2.1.0 right?
That's the version i have. Running on S22 at the moment.

I had this issue last week, after i called support to unbind device cos i reinstated the app, it worked. Then today having same issue again.

Unfortunately, today support is non existent 😔
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yea 2.1.0 is the latest version on Android...
besiegetank
post Oct 31 2024, 08:39 PM

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QUOTE(melz84 @ Oct 31 2024, 01:47 PM)
No idea if its a phone issue bro, tried clearing cache, uninstall and reinstall, restart phone also same issue
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mine also the same thing. I can only access through boost app for now.
DoomGuard
post Oct 31 2024, 08:44 PM

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QUOTE(melz84 @ Oct 31 2024, 01:29 PM)
Anyone having issues with the app keep auto close by itself as soon as you log in? Even after reinstalling the app also same. After at least 10 time retry logging in, i can access the Ui but i couldnt transfer out money. No error just stated null.. 😑
*
mine also having the same issue right now. it is frustrating that I can't transfer the money out.
I am using Samsung s23 ultra. maybe it is Samsung related app issue?

This post has been edited by DoomGuard: Oct 31 2024, 10:07 PM
SUSTOS
post Oct 31 2024, 09:37 PM

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I tested transferring Rm 1 from DSA to Rize and back again to BoostBank's DSA.

No issue reported. Screenshots attached.

user posted image

user posted image



This post has been edited by TOS: Oct 31 2024, 09:37 PM
guy3288
post Oct 31 2024, 09:45 PM

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QUOTE(TOS @ Oct 31 2024, 09:37 PM)
I tested transferring Rm 1 from DSA to Rize and back again to BoostBank's DSA.

No issue reported. Screenshots attached.

user posted image

user posted image
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yes no issue
my movements out have been smooth also
SUSTOS
post Oct 31 2024, 09:47 PM

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QUOTE(guy3288 @ Oct 31 2024, 09:45 PM)
yes no issue
my movements out have been smooth also
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Uncle move liao ah... Last day interest don't want? laugh.gif Scared of traffic jam tomorrow? tongue.gif
guy3288
post Oct 31 2024, 09:54 PM

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QUOTE(TOS @ Oct 31 2024, 09:47 PM)
Uncle move liao ah... Last day interest don't want?  laugh.gif Scared of traffic jam tomorrow?  tongue.gif
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moved out only that 3.6% portions only. tested the withdrawal felt confident no need to run
TSnexona88
post Oct 31 2024, 11:04 PM

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So much notifications.....
SUSTOS
post Nov 1 2024, 12:19 AM

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5% birthday jar autoclose already. Money appears in DSA.
brandonkl
post Nov 1 2024, 12:22 AM

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QUOTE(TOS @ Nov 1 2024, 12:19 AM)
5% birthday jar autoclose already. Money appears in DSA.
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Mine still Birthday Jar. Using Android.
SUSTOS
post Nov 1 2024, 12:25 AM

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QUOTE(brandonkl @ Nov 1 2024, 12:22 AM)
Mine still Birthday Jar. Using Android.
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Me Android as well... System updates sequentially, so yours will come later maybe.
Medufsaid
post Nov 1 2024, 12:33 AM

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QUOTE(TOS @ Nov 1 2024, 12:19 AM)
5% birthday jar autoclose already
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thought rename only. so we have to wait (or just check back later morning) to see what is the new plan
SGSuser
post Nov 1 2024, 07:00 AM

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My birthday jar money automatically withdrawn to DSA, but missing the interest for 31st October sad.gif
bm_kia
post Nov 1 2024, 07:30 AM

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QUOTE(SGSuser @ Nov 1 2024, 07:00 AM)
My birthday jar money automatically withdrawn to DSA, but missing the interest for 31st October sad.gif
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Same for me 😞
Can see in transaction history there the interest was actually credited, but then never transferred to DSA

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