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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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poooky
post Apr 13 2026, 08:20 PM
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Finally got email reply from rm8 refund after how many months. They deny my request say due to t&c.
Sunshape
post Apr 13 2026, 10:18 PM
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QUOTE(poooky @ Apr 13 2026, 08:20 PM)
Finally got email reply from rm8 refund after how many months. They deny my request say due to t&c.
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RM8 refund request took so many to reply and denied? sweat.gif
poooky
post Apr 14 2026, 12:11 PM
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QUOTE(Sunshape @ Apr 13 2026, 10:18 PM)
RM8 refund request took so many to reply and denied? sweat.gif
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This is the reply

QUOTE
After thorough checking, we regret to inform you that your Annual Debit Card Fee Waiver request is not eligible for approval at this time, as the fee was charged in accordance with Boost Bank Debit Card Terms & Conditions.


Probably too many people request. Email send in Dec 2025, then auto-mail escalation until April.

I don't blame them though, customer service role usually dead end, high responsibility, low pay, no authority. high turnover role.
Sunshape
post Apr 14 2026, 12:13 PM
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QUOTE(poooky @ Apr 14 2026, 12:11 PM)
This is the reply
Probably too many people request. Email send in Dec 2025, then auto-mail escalation until April.

I don't blame them though, customer service role usually dead end, high responsibility,  low pay, no authority.  high turnover role.
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If didn't use the card, can ask for cancellation and no fee is charged? I bodoh and I didn't use it at all. So annual fee is RM8?
poooky
post Apr 14 2026, 02:15 PM
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QUOTE(Sunshape @ Apr 14 2026, 12:13 PM)
If didn't use the card, can ask for cancellation and no fee is charged? I bodoh and I didn't use it at all. So annual fee is RM8?
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Don't know. Haven't read the t&c.

But I did use the card, but cancelled it within the year.
filidon
post Apr 25 2026, 04:49 PM
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hi , is there any problem with Boost Bank, i cannot even see the main page

jkngo2003
post Apr 28 2026, 05:55 PM
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for the unlimited jar 3.3 percent.

if i withdraw it, the jar will closed permenantly??
Optizorb
post Apr 28 2026, 05:59 PM

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QUOTE(jkngo2003 @ Apr 28 2026, 05:55 PM)
for the unlimited jar 3.3 percent.

if i withdraw it, the jar will closed permenantly??
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wont. only the hello 2026 jar will


TSnexona88
post May 2 2026, 12:20 PM

The Royal Club Member
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Joined: Sep 2014
From: REality

If you encounter this issue.

Cannot login Boost Bank and show error F002.

You are not alone...




Haloperidol
post May 2 2026, 01:01 PM
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Joined: May 2019
QUOTE(nexona88 @ May 2 2026, 12:20 PM)
If you encounter this issue.

Cannot login Boost Bank and show error F002.

You are not alone...
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Want to cancel Boost account also unable to process hahaha.
Nvm i try tonight and see.
Going to close down Boost account due to irrelevant.
jkngo2003
post May 12 2026, 10:36 PM
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Joined: Mar 2013
Male
Boost bank like this for whole day. After three hours I tried, still same error.

Dear sifu, have any idea? Thanks

user posted image
Harddisk
post May 13 2026, 06:37 PM

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QUOTE(jkngo2003 @ May 12 2026, 10:36 PM)
Boost bank like this for whole day. After three hours I tried, still same error.

Dear sifu, have any idea? Thanks

user posted image
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Reduce the amount you're transferring out, per transaction.

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