i just notice the fine print under the Block Card > Permanently cease card, but meaning they will give replacement card automatically or we need to request it? if no request mean already cancel card?

This post has been edited by mamamia: Jul 11 2025, 10:02 AM

need to request.
no idea - does it count cancel
why dont u ask CS and share if same outcome

This post has been edited by ericlaiys: Jul 11 2025, 10:56 AM

if need to request, so, it should be cancelled card until we request replacement again... similar like bank practice.

Anyway, i have also send email to them this morning, let's see what they reply.

U need to manually request. I just blocked my card and it's deleted from the app. Just don't request again

i also manual request. they asked to block card.

[Update]
Just tested. card remove. Now card - "Apply card"

This post has been edited by ericlaiys: Jul 11 2025, 12:10 PM

Further clarification from boost


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not a good feature. Others - if you place a block, you can't use it until you unblock la

I guess is just the naming of function. U can still manage card to disallowed atm withdrawal, contactless, online txn.. unless those who gotten ur physical card know ur PIN no and pay with pin at retail shop.

no benefit the virtual card. besides, how to create virtual card. scared later - another physical card

Anyone know what the error mesg in the attached photo mean?

Trying to DN from my Boost Bank acct to another Bank, also my account; but keep showing this error mesg after Face ID.

Ran into this same issue before; email Help... no reply at all

This is worst bank I have experienced. After I transfer all out, will not use this bank anymore.


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Googled FRAML and found Fraud and Anti-Money Laundering. Only you know what you did.

Anyone know how to solve this error? Got this error even though did not login from different device or reinstall app

some one steal your id and login to other devices. please call cs asap before any money lost

haiz, early in the morning want to withdraw. but all Jar has automatically withdraw itself to main account..Total 10 jar (except special jar)

This post has been edited by ericlaiys: Aug 1 2025, 10:09 AM

I have the same issue but it only happened in 1 of the jar to main account..... scary!

exactly...how can the system do this by itself

resetting to new rates?

if 3.5% no more, sure will kick out the money in the Jar
then let customers see new rates
agree then you deposit back

still within reasonability

Reporting same issue. I moved all money out to Atlas Mualamat already, left the special jars only.

The fact that they do that without prior notification to customer, and the lack of any official announcement via any means is deeply troubling.

is this celcom digi jar? if so then is normal