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 Maxis postpaid bill

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TSwkh2631
post Jan 21 2024, 09:03 AM, updated 2y ago

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Hi to all, I have this issue with my own phone number appear in the 'called list' in the bill statement for the past few months.There is no extra charges incurred as I am using unlimited postpaid. But, I tried to contact CS in December 2023 and they said its technical issues. My worry is that why it happened?
Does anyone has this issue in the bill statement??
Natsukashii
post Jan 21 2024, 09:28 AM

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If they admit technical issue, maybe no need to worry. If very worried, then go get new SIM. Last time I had issues with them.. in the summary different amount but in the detail part different amount. They said technical and refunded any over paid.
NagaK
post Jan 22 2024, 12:20 AM

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QUOTE(wkh2631 @ Jan 21 2024, 09:03 AM)
Hi to all, I have this issue with my own phone number appear in the 'called list' in the bill statement for the past few months.There is no extra charges incurred as I am using unlimited postpaid. But, I tried to contact CS in December 2023 and they said its technical issues. My worry is that why it happened?
Does anyone has this issue in the bill statement??
*
I'm also faced same issues changed 3 sim ready nothing change. If I made ws call also listed as called as my own number
erry-
post Jan 22 2024, 12:25 AM

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QUOTE(wkh2631 @ Jan 21 2024, 09:03 AM)
Hi to all, I have this issue with my own phone number appear in the 'called list' in the bill statement for the past few months.There is no extra charges incurred as I am using unlimited postpaid. But, I tried to contact CS in December 2023 and they said its technical issues. My worry is that why it happened?
Does anyone has this issue in the bill statement??
*
Do u have voicemail activated?
Incase when some1 call u and direct to voicemail (unanswered or unreachabled) then it will "detect" as u calling ur own number.
QUOTE(NagaK @ Jan 22 2024, 12:20 AM)
I'm also faced same issues changed 3 sim ready nothing change. If I made ws call also listed as called as my own number
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But for whatsapp its weird. Coz its using data not normal call?

NagaK
post Jan 22 2024, 12:08 PM

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QUOTE(erry- @ Jan 22 2024, 12:25 AM)
Do u have voicemail activated?
Incase when some1 call u and direct to voicemail (unanswered or unreachabled) then it will "detect" as u calling ur own number.
But for whatsapp its weird. Coz its using data not normal call?
*
I deactivated voicemail since Day 1 but still getting that issue

 

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