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 IC/MyKad TNG suddenly cannot detect

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TSMyProLife
post Jan 16 2024, 12:01 AM, updated 2y ago

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Just today earlier can used for one parking of an office building, then entered the parking of a mall

Then when exiting cannot detect the IC tng at all. Want top up balance, the shop also cannot detect the tng at all so cannot top-up

Ended up need some help from parking management office to help settle


What's wrong with IC tng that can suddenly rosak one at night?


Edit, expiry date is 2028 according to TNG portal link to the card

This post has been edited by MyProLife: Jan 16 2024, 10:06 AM
zemega
post Jan 16 2024, 12:12 AM

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I suspect TNG is purposely obsolete-ing MyKad TNG. It's well known that newer top-up machine will not detect MyKad TNG. It's obvious it's on purpose, when I can top-up at certain toll booths, but cannot top-up at petrol stations.

There's no way it's an isolated case. Others have posted that they cannot top-up their MyKad TNG as top-up machine doesn't detect it.
SUSwasime
post Jan 16 2024, 12:21 AM

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Topup nfc save the tree 🌴 for sale rm49 only free poslaju
taitianhin
post Jan 16 2024, 12:22 AM

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Well, every tng has expiration date...
not sure abt myKad tng, i would the say same might apply.
Have you tried to register it into tng eWallet and check the Expiration Date for it?

This post has been edited by taitianhin: Jan 16 2024, 12:22 AM
LiQuID2
post Jan 16 2024, 12:29 AM

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Expired..i also kena. Call tng they say need change ic..sohai
SUSskyblack4492
post Jan 16 2024, 12:34 AM

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QUOTE(LiQuID2 @ Jan 16 2024, 12:29 AM)
Expired..i also kena. Call tng they say need change ic..sohai
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How ar
TSMyProLife
post Jan 16 2024, 12:48 AM

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QUOTE(LiQuID2 @ Jan 16 2024, 12:29 AM)
Expired..i also kena. Call tng they say need change ic..sohai
*
Nope, I already registered on tng portal (NOT wallet) and it says until 2028

Meanwhile wallet says until 2022

Earlier today can used for toll, parking, just few days ago used for LRT also
vhs1
post Jan 16 2024, 01:28 AM

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QUOTE(LiQuID2 @ Jan 16 2024, 12:29 AM)
Expired..i also kena. Call tng they say need change ic..sohai
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Adui... Leceh lo liddis
vhs1
post Jan 16 2024, 01:32 AM

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QUOTE(zemega @ Jan 16 2024, 12:12 AM)
I suspect TNG is purposely obsolete-ing MyKad TNG. It's well known that newer top-up machine will not detect MyKad TNG. It's obvious it's on purpose, when I can top-up at certain toll booths, but cannot top-up at petrol stations.

There's no way it's an isolated case. Others have posted that they cannot top-up their MyKad TNG as top-up machine doesn't detect it.
*
Lucky mine can top up at kiosk still. I like u sing ic with TnG. So convenient & as a spare backup for my main tngcard
accordvtec
post Jan 16 2024, 02:54 AM

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QUOTE(zemega @ Jan 16 2024, 12:12 AM)
I suspect TNG is purposely obsolete-ing MyKad TNG. It's well known that newer top-up machine will not detect MyKad TNG. It's obvious it's on purpose, when I can top-up at certain toll booths, but cannot top-up at petrol stations.

There's no way it's an isolated case. Others have posted that they cannot top-up their MyKad TNG as top-up machine doesn't detect it.
*
that's dumb move by tng. i doubt they are that dumb
Boy96
post Jan 16 2024, 03:51 AM

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Mine suddenly showed kad tamat tempoh

Oh well the IC already 10 years
viole
post Jan 16 2024, 08:06 AM

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My ic also rosak. I believe its chip thats damaged. I use the ic at airport to register for the face cam also cant.

Need to renew ic d.
zemega
post Jan 16 2024, 09:02 AM

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QUOTE(accordvtec @ Jan 16 2024, 02:54 AM)
that's dumb move by tng. i doubt they are that dumb
*
Maybe just greedy. But it's a fact I can no longer top-up my MyKad TNG at petrol stations using new machines, even though I just entered highway using my MyKad TNG.
Lancer07
post Jan 16 2024, 09:10 AM

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IC chipset not reliable.

When renewed passport many year ago, IC chipset damaged, need renew IC then only proceed with passport

This post has been edited by Lancer07: Jan 16 2024, 09:11 AM
fantasy1989
post Jan 16 2024, 09:39 AM

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TNG card got expired date

even IC


go to touchngo portal to check

This post has been edited by fantasy1989: Jan 16 2024, 09:40 AM
TSMyProLife
post Jan 16 2024, 10:15 AM

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QUOTE(fantasy1989 @ Jan 16 2024, 09:39 AM)
TNG card got expired date

even IC
go to touchngo portal to check
*
expiry date is 2028 according to TNG portal link to the card


Where to buy new enhanced card PHYSICALLY?
kelvinng92
post Jan 16 2024, 10:28 AM

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QUOTE(MyProLife @ Jan 16 2024, 10:15 AM)
expiry date is 2028 according to TNG portal link to the card
Where to buy new enhanced card PHYSICALLY?
*
I think you can try go to their hub at NU Sentral or Bangsar South

or petrol stations https://www.touchngo.com.my/consumer/toll/c...ce-card-outlet/
Justin.Loong
post Jan 16 2024, 11:16 AM

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QUOTE(vhs1 @ Jan 16 2024, 01:32 AM)
Lucky mine can top up at kiosk still. I like u sing ic with TnG. So convenient & as a spare backup for my main tngcard
*
Your IC is the new type? With the 80K type chip? hmm.gif
vhs1
post Jan 16 2024, 11:42 AM

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QUOTE(Justin.Loong @ Jan 16 2024, 11:16 AM)
Your IC is the new type? With the 80K type chip?  hmm.gif
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Yes, oh that is the new chip? What can it do?

TSMyProLife
post Jan 16 2024, 11:47 AM

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QUOTE(Justin.Loong @ Jan 16 2024, 11:16 AM)
Your IC is the new type? With the 80K type chip?  hmm.gif
*
my ic is latest version 80k chip also.

i think the mifare module is definitely koyak. my phone nfc cannot detect and also toll and parking no longer detect anymore. my50 pass is burned also i think


idk maybe the mall tng terminal too power till burn the mifare chip yesterday?
vhs1
post Jan 16 2024, 12:11 PM

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QUOTE(wasime @ Jan 16 2024, 12:21 AM)
Topup nfc save the tree 🌴 for sale rm49 only free poslaju
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I have yet embark to the nfc ecosystem.
laparwolf
post Jan 16 2024, 02:30 PM

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https://customerservice.touchngo.com.my/erefund/

QUOTE
You may request for a refund from Touch ‘n Go from for the below issues:

Incorrect charge in the Touch ‘n Go card
Expired or inactive card
Lost card
Refund is available only to registered users on Touch ‘n Go portal.

Register your Touch ‘n Go card in the portal, and you will be able to monitor your transactions, view your e-statements, update your personal details and secure your balance in the event your card gets lost/stolen.

TSMyProLife
post Jan 16 2024, 02:45 PM

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QUOTE(laparwolf @ Jan 16 2024, 02:30 PM)
my balance now just around rm2.50

maybe will start fresh with enhanced tng card. no more my50 pass
narf03
post Jan 16 2024, 03:49 PM

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tng is contactless card, inside the card there is a long antenna(copper wire) around the card, when you place the card near any "contactless reader", the reader will send wireless signal powerful enough to wake the chip up in the card(like wireless charging), when the chip wake up, it just transmit the ID of the card and maybe do a bit of simple read/write. Most of the time the chip isnt the 1 that is faulty, but the copper wire broken inside the card, so the antenna unable to generate enough power to wake the chip up.

user posted image
Justin.Loong
post Jan 16 2024, 06:11 PM

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QUOTE(vhs1 @ Jan 16 2024, 11:42 AM)
Yes, oh that is the new chip? What can it do?
*
Dunno wor... but I've seen my colleagues using the new ICs. They paid around MYR10 for their new ICs.
I was stopped at a polis roadblock and the abang polis actually advised me to change my IC as mine is the non-hologram type, badly discoloured and peeling off near the chip. unsure.gif
Justin.Loong
post Jan 16 2024, 06:13 PM

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QUOTE(MyProLife @ Jan 16 2024, 11:47 AM)
my ic is latest version 80k chip also.

i think the mifare module is definitely koyak. my phone nfc cannot detect and also toll and parking no longer detect anymore. my50 pass is burned also i think
idk maybe the mall tng terminal too power till burn the mifare chip yesterday?
*
1 of my colleague changed his "new" IC twice as the previous IC was also malfunctioning similar to your case. mad.gif
vhs1
post Jan 16 2024, 07:05 PM

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QUOTE(Justin.Loong @ Jan 16 2024, 06:11 PM)
Dunno wor... but I've seen my colleagues using the new ICs. They paid around MYR10 for their new ICs.
I was stopped at a polis roadblock and the abang polis actually advised me to change my IC as mine is the non-hologram type, badly discoloured and peeling off near the chip.  unsure.gif
*
What hologram?
the latest type of ic aesthetic features?
TSMyProLife
post Jan 16 2024, 10:22 PM

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Just bought enhanced tng for 20 from nearby petron station. borderline scalper price in 2024
vhs1
post Jan 17 2024, 02:06 AM

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QUOTE(MyProLife @ Jan 16 2024, 10:22 PM)
Just bought enhanced tng for 20 from nearby petron station. borderline scalper price in 2024
*
How much the usual price?
kcchong2000
post Jan 17 2024, 07:29 AM

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Chip losak. I kena before. U need to change IC.
TSMyProLife
post Jan 17 2024, 09:56 AM

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QUOTE(vhs1 @ Jan 17 2024, 02:06 AM)
How much the usual price?
*
If from lazada shop or tng wallet itself should be 10+4.90 = 14.90
(Lazada may or may not have free shipping discount under rm15 depending on sales)
TSMyProLife
post Jan 17 2024, 09:59 AM

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QUOTE(kcchong2000 @ Jan 17 2024, 07:29 AM)
Chip losak. I kena before. U need to change IC.
*
To be exact is mifare module koyak lo. The ic chip is separate one from mifare one

Maybe later on will change IC. But for now I got to use another tng without rm5/day or rm50/mo pass.
ze2
post Jan 17 2024, 10:05 AM

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Every card is 10 years
poweredbydiscuz
post Jan 17 2024, 10:07 AM

 
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QUOTE(ze2 @ Jan 17 2024, 10:05 AM)
Every card is 10 years
*
Enhanced card only 7 years.
vhs1
post Jan 17 2024, 11:08 AM

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QUOTE(kcchong2000 @ Jan 17 2024, 07:29 AM)
Chip losak. I kena before. U need to change IC.
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Happened to my card b4. Bank Cannot detect fingerprint for scan.
cfa28
post Jan 17 2024, 01:02 PM

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the TNG chip has expiry date of about 10 years

need to change Mykad if you want to continue using the TNG functions

up to you
vhs1
post Jan 17 2024, 02:41 PM

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QUOTE(cfa28 @ Jan 17 2024, 01:02 PM)
the TNG chip has expiry date of about 10 years

need to change Mykad if you want to continue using the TNG functions

up to you
*
It's really convenient IC + TnG for public transport, etc
TSMyProLife
post Jan 17 2024, 08:14 PM

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QUOTE(cfa28 @ Jan 17 2024, 01:02 PM)
the TNG chip has expiry date of about 10 years

need to change Mykad if you want to continue using the TNG functions

up to you
*
It not even expired, 2028 still some years away

I suspect that the hybrid tng like IC tng and enhanced tng are NOT build to last as long as single classic tng

Enhanced tng just 7 years

I think need to design the mifare to coexist with ic chip or nfc chip will means shorter lifespan. I suspect mykad/ic tng will only last for around 5-6 years

My ic was issued from 2018 btw
vhs1
post Jan 18 2024, 01:16 AM

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QUOTE(MyProLife @ Jan 17 2024, 08:14 PM)
It not even expired, 2028 still some years away

I suspect that the hybrid tng like IC tng and enhanced tng are NOT build to last as long as single classic tng

Enhanced tng just 7 years

I think need to design the mifare to coexist with ic chip or nfc chip will means shorter lifespan. I suspect mykad/ic tng will only last for around 5-6 years

My ic was issued from 2018 btw
*
How to check the year ic was issued? I kinda forgot when.
poweredbydiscuz
post Jan 18 2024, 07:47 AM

 
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QUOTE(vhs1 @ Jan 18 2024, 01:16 AM)
How to check the year ic was issued? I kinda forgot when.
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Link your IC to TNG app and check the expiry date, then minus 10 years from that.
vhs1
post Jan 18 2024, 10:37 AM

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QUOTE(poweredbydiscuz @ Jan 18 2024, 07:47 AM)
Link your IC to TNG app and check the expiry date, then minus 10 years from that.
*
TQ for the info.
why minus 10 years?
poweredbydiscuz
post Jan 18 2024, 10:39 AM

 
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QUOTE(vhs1 @ Jan 18 2024, 10:37 AM)
TQ for the info.
why minus 10 years?
*
Because the TNG chip in MyKad is only valid for 10 years.
vhs1
post Jan 18 2024, 10:41 AM

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QUOTE(poweredbydiscuz @ Jan 18 2024, 10:39 AM)
Because the TNG chip in MyKad is only valid for 10 years.
*
Oic.
After linked, can unlink?
tinkerfy
post Jan 18 2024, 10:42 AM

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My TnG cards expiring 2027,2029 also suddenly cannot top up with "Kad tidak sah'
poweredbydiscuz
post Jan 18 2024, 10:47 AM

 
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QUOTE(vhs1 @ Jan 18 2024, 10:41 AM)
Oic.
After linked, can unlink?
*
Yes.

FYI you need to key in the 10-digit tng serial no to link the card but it's not printed on MyKad, you have perform reload then can see the serial no on the reload slip.
vhs1
post Jan 18 2024, 11:00 AM

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QUOTE(poweredbydiscuz @ Jan 18 2024, 10:47 AM)
Yes.

FYI you need to key in the 10-digit tng serial no to link the card but it's not printed on MyKad, you have perform reload then can see the serial no on the reload slip.
*
Oh. Wow. Thanks for the info.
I thought the back of the ic.
vhs1
post Jan 18 2024, 11:02 AM

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QUOTE(tinkerfy @ Jan 18 2024, 10:42 AM)
My TnG cards expiring 2027,2029 also suddenly cannot top up with "Kad tidak sah'
*
Go change new.
I find it IC with TnG very useful
Justin.Loong
post Jan 22 2024, 04:34 PM

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QUOTE(vhs1 @ Jan 16 2024, 07:05 PM)
What hologram?
the latest type of ic aesthetic features?
*
There la. Like this one.
user posted image
guysmiley
post Jan 22 2024, 04:38 PM

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QUOTE(MyProLife @ Jan 16 2024, 12:01 AM)
Just today earlier can used for one parking of an office building, then entered the parking of a mall

*
stopped using mykad tng after got nfc cards. hav 2. also prefer to use debit/credit cards if can. too much hassle with tng top ups.
vhs1
post Jan 22 2024, 04:53 PM

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QUOTE(Justin.Loong @ Jan 22 2024, 04:34 PM)
There la. Like this one.
user posted image
*
Yes. Mine this type already.
tinkerfy
post Jan 22 2024, 04:57 PM

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2 of my normal TnG cards with expiry 2028 and 2029 also suddenly become 'kad tidak sah'.
Is TnG quietly making the current cards obsolete and forcing us to buy the NFC card?
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post Apr 22 2024, 11:45 AM

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Many are forced to use nric tng due to the MY50 pass and also park n ride flat rate.


Leong Forever
post Jul 18 2024, 08:27 PM

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I have issue whereby my tng 50 monthly pass not yet expiry ,its only expire 10 Aug but my ic cannot read at the mrt station and monorail station.

The MRT station let me go in but Monorail cannot and ask me buy token Fck. They say i need to report to the tng card which already close now.

Usually this case , can i get a refund for my TNG 50 monthly pass, it is so trouble for me now, i cant take mrt and also parking in the parking nearby MRT.

Can sifu advice ?


QUOTE(MyProLife @ Jan 17 2024, 09:14 PM)
It not even expired, 2028 still some years away

I suspect that the hybrid tng like IC tng and enhanced tng are NOT build to last as long as single classic tng

Enhanced tng just 7 years

I think need to design the mifare to coexist with ic chip or nfc chip will means shorter lifespan. I suspect mykad/ic tng will only last for around 5-6 years

My ic was issued from 2018 btw
*
Leong Forever
post Jul 18 2024, 08:28 PM

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Halo lady and gentlemen,


I have issue whereby my tng 50 monthly pass not yet expiry ,its only expire 10 Aug but my ic cannot read at the mrt station and monorail station.

The MRT station let me go in but Monorail cannot and ask me buy token Fck. They say i need to report to the tng card which already close now.

Usually this case , can i get a refund for my TNG 50 monthly pass, it is so trouble for me now, i cant take mrt and also parking in the parking nearby MRT.

Can sifu advice ?

I kena saman also by dbkl because forgot to pay parking as too busy today.

Thank you.


TSMyProLife
post Jul 18 2024, 08:41 PM

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QUOTE(Leong Forever @ Jul 18 2024, 08:28 PM)
Halo lady and gentlemen,
I have issue whereby my tng 50 monthly pass not yet expiry ,its only expire 10 Aug  but my ic cannot read at the mrt station and monorail station.

The MRT station let me go in but Monorail cannot and ask me buy token Fck. They say i need to report to the tng card which already close now.

Usually this case , can i get a refund for my TNG 50 monthly pass, it is so trouble for me now, i cant take mrt and also parking in the parking nearby MRT.

Can sifu advice ?

I kena saman also by dbkl because forgot to pay parking as too busy today.

Thank you.
*
Refund can only be done as below

1: make sure you keep the my50 purchase/ renewal receipt
2: change your ic at nearest JPN
3: https://myrapid.com.my/bus-train/refund-my-50/
You must create a myrapid account and fill in the refund form with original receipt of my50 purchase/ renewal and JPN receipt for IC replacement
Leong Forever
post Jul 18 2024, 10:11 PM

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QUOTE(MyProLife @ Jul 18 2024, 09:41 PM)
Refund can only be done as below

1: make sure you keep the my50 purchase/ renewal receipt
2: change your ic at nearest JPN
3: https://myrapid.com.my/bus-train/refund-my-50/
You must create a myrapid account and fill in the refund form with original receipt of my50 purchase/ renewal and JPN receipt for IC replacement
*
Receipt already throw, no keep but i have proof with picture i have credit when it is readable . It is ok?
netmatrix
post Jul 18 2024, 10:16 PM

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QUOTE(zemega @ Jan 16 2024, 12:12 AM)
I suspect TNG is purposely obsolete-ing MyKad TNG. It's well known that newer top-up machine will not detect MyKad TNG. It's obvious it's on purpose, when I can top-up at certain toll booths, but cannot top-up at petrol stations.

There's no way it's an isolated case. Others have posted that they cannot top-up their MyKad TNG as top-up machine doesn't detect it.
*
But last month i tried to top up a regular Tng card (still have 3 years expiry) at 7-11 also cannot detect. But it can be top up at KK. Could be machine problem.
TSMyProLife
post Jul 18 2024, 10:32 PM

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QUOTE(Leong Forever @ Jul 18 2024, 10:11 PM)
Receipt already throw,  no keep but i have proof with picture i have credit when it is readable . It is ok?
*
No way already

The form insists that you need original receipt

I also stuck at that because receipt thrown away
TSMyProLife
post Jul 18 2024, 10:34 PM

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QUOTE(netmatrix @ Jul 18 2024, 10:16 PM)
But last month i tried to top up a regular Tng card (still have 3 years expiry) at 7-11 also cannot detect. But it can be top up at KK. Could  be machine problem.
*
Actually if unable to detect at tolls at all already confirmed is 100% caput already

Get another tng card as backup just in case
Leong Forever
post Jul 18 2024, 10:38 PM

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QUOTE(MyProLife @ Jul 18 2024, 11:32 PM)
No way already

The form insists that you need original receipt

I also stuck at that because receipt thrown away
*
How many people actually keep the receipt at all sad.gif.., I keep for a week then i throw it
zemega
post Jul 18 2024, 11:51 PM

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QUOTE(netmatrix @ Jul 18 2024, 10:16 PM)
But last month i tried to top up a regular Tng card (still have 3 years expiry) at 7-11 also cannot detect. But it can be top up at KK. Could  be machine problem.
*
That's what I meant. TnG new machine would not read MyKad TnG anymore. I believe it's some sort of planned obsolescence tactic by TnG. Soon, all the topup machines will be renewed and replaced with machines that would no longer read MyKad TnG. And after that would only read NFC TnG cards only.
Leong Forever
post Jul 19 2024, 12:09 AM

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QUOTE(MyProLife @ Jul 18 2024, 11:32 PM)
No way already

The form insists that you need original receipt

I also stuck at that because receipt thrown away
*
I found this , the payment to MRT station is that ok from the bank.

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