I have complain Maxis on this until MCMC level. Why my plan 109 did not deduct the RM10 extra charged for 5G services.

Maxis customer care called me to clarify the matter.

1) Plan 109, 139, 169 was a totally new plan with built in 5G services in it + increase of datapool.
For new user/ port in user who want this to sign up a plan, this will be the plan.

2) Existing user with old plan, like me using plan 98, if i don't want to change plan and do not need the extra datapool but i want 5G service only, then i need to top up RM10.00 for 5G.
This is the RM10.00 YB Fahmi was talking about. Telco cannot charge Extra for 5G service.
i found out from another forum, some people who actually paid the RM10 monthly for this get their RM10 waived recently. so now he is paying for RM98 monthly and also get 5G.

So i have scolded them, your service advisor at the Maxis center have mislead me.
I was told add RM10.00 for 5G services, that is why the new plan 109 was there.
So he asked me to sign up this new plan.
now i cannot revert back to my old plan, and i am paying extra RM11 monthly and not you, what you gonna do?
finally they waived 1 month billing for me.