I don't have a lot of problems but it opened whatever default web browser you set on your phone after successfully scanning the QR code for the eKYC steps (in my case, Chrome browser). During my attempt to snap the front and back of my IC, I was unable to snap them for a closeup without a blurry issue. Then, I noticed there was a button called "Tukar Lensa" which improved the closeup snaps. There was an issue while snapping my face, but the button resolved the problem.

If you fail, you can redo it by rescanning the same QR code if you feel that you don't like the quality of the snaps that you are trying to submit, unless you have confirmed your submissions at the final step.

One point to note, don't enter the first zero of the trunk prefix or area code when typing your full phone number digits during registration.

This post has been edited by eclectice: Jan 3 2024, 12:08 PM

All those commitment entries are meant on a monthly basis.

I have already reported the health insurance entry issue to PADU SISPAA, but haven't received a response yet. But, from Internet:

"What Is the Difference Between Life and Health Insurance? Health insurance is designed to pay for medical treatment, drugs, and preventative check-ups for you and others covered under your plan. Life insurance provides a cash sum to your loved ones if you die during the length of the policy."

This post has been edited by eclectice: Jan 4 2024, 11:13 AM

They want to know your commitments or expenses to help them calculate the household's net disposable income. But, the most surprising thing is the monthly commitment section is so basic.



This post has been edited by eclectice: Jan 4 2024, 04:42 PM

Regarding loans, I understand (probably a BAFIA Act confidentiality concern), but why aren't our monthly expenses/commitment for utilities such as electricity, water, and broadband/mobile access included in our net disposable income calculation? Are they more challenging parameters to consider? At least it considers education expenses which it usually a burden for some families with many children.

This post has been edited by eclectice: Jan 4 2024, 05:49 PM