Dell monitor faulty / no power on
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 Dec 31 2023, 09:04 AM, updated 2y ago
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#1
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15,192 posts Joined: Oct 2004 
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My dell 27" monitor can't be turned on although power was connected. After chatted with Dell Warranty team, they will send me a refurnished one.
I wonder if the refurnished's quality would be bad as my current one, I seldom use, just average 30 hours per month in usage. To the person who reported: Small gas Report ID 525021 Reported on Today, 11:55 AM Type Incorrect section This post has been edited by jack2: Dec 31 2023, 12:00 PM |
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Dec 31 2023, 09:19 AM
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#2
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15,192 posts Joined: Oct 2004
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I didn't know Dell does not repair faulty products but to exchange with refurnished one.
So nice and reduce hassle and remaining time。 |
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Jan 1 2024, 09:24 AM
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#3
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15,192 posts Joined: Oct 2004
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QUOTE(kingkingyyk @ Jan 1 2024, 08:50 AM) They replace the same / updated model, so it should be identical or better. Nice. I didn't know Dell is using this way.Practically you can reclaim warranty again if you are not satisfied with it.  I went through the process 1 time and the replaced unit (newer model) lasts a lot longer, works until now.  Great to have Dell. Everything is simple and fast. |
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