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 Unifi TV cannot unsubscribe

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TSSmeagol45
post Dec 23 2023, 04:43 PM, updated 2y ago

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I subscribe unifi 100 mbps RM 129 and add on 1 Aneka plus pack RM 30 for iptv. Just had a call with them ask if can unsubscribe the Aneka plus. Need to wait 2 years only can change the plan ayoooo
netmatrix
post Dec 23 2023, 04:46 PM

The machine... it sees everything.
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QUOTE(Smeagol45 @ Dec 23 2023, 04:43 PM)
I subscribe unifi 100 mbps RM 129 and add on 1 Aneka plus pack RM 30 for iptv. Just had a call with them ask if can unsubscribe the Aneka plus. Need to wait 2 years only can change the plan ayoooo
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Obviously. Every new plan from cheapest to most expensive has 2 years loyalty contract.
SUSasx26365
post Dec 23 2023, 04:47 PM

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Fahmi must resign.
killdavid
post Dec 23 2023, 04:48 PM

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QUOTE(asx26365 @ Dec 23 2023, 04:47 PM)
Fahmi must resign.
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Unifi DNS blocks pornhub. Fahmi must resign
tinkerfy
post Dec 23 2023, 04:53 PM

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QUOTE(netmatrix @ Dec 23 2023, 04:46 PM)
Obviously. Every new plan from cheapest to most expensive has 2 years loyalty contract.
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After 2 years, want to remove it also not allowed.
Epci
post Dec 23 2023, 04:53 PM

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Read the term and agreement first.
ycs
post Dec 23 2023, 04:55 PM

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QUOTE(killdavid @ Dec 23 2023, 04:48 PM)
Unifi DNS blocks pornhub. Fahmi must resign
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netmatrix
post Dec 23 2023, 04:59 PM

The machine... it sees everything.
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QUOTE(tinkerfy @ Dec 23 2023, 04:53 PM)
After 2 years, want to remove it also not allowed.
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If he bought as an add on, yes can take away. But if he bought as a package, then cannot. I have heard of this T&C many times.

So for TS, its better to grind it out for 2 years and then opt to sub only internet plan. Or if you are smart enough to play the unreliable service game with them and file an unsatisfactory service with tribunal to get out of it.

 

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