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 Anyone got SCAMMED by XOX lately?, Are they dying? Going bankrupt or what?

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TScinderlala
post Dec 14 2023, 08:41 AM, updated 2y ago

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Hi people,
Few days ago, 5 days now, I ported in to Xox 36 months validity thru a shopee seller, but till now it's STILL ONLY 28 MONTHS. I'm subscribed to the UNCL35 package and has topped up rm5 inside. Till now my 8 months extra is NO WHERE TO BE SEEN.
I've tried their dumb bot Ola which is useless...never accessible keep asking me to Login to my Black app which I already did that's why can't login again when Ola pop that request
I've contacted them thru FB...no reply after few days...other customers also scolding them...no response too.
Email them 2-3 days back also no response...

So is Xox going to bankrupt and cabut as SCAM now?

Any victims or am I the only one...coz FB seems to have other victims as well but different issues.

Pls help....

user posted image

This post has been edited by cinderlala: Dec 14 2023, 08:49 AM
TScinderlala
post Dec 14 2023, 08:50 AM

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QUOTE(lakini80 @ Dec 14 2023, 08:43 AM)
better drop them an email
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Did that few days back
TScinderlala
post Dec 14 2023, 08:50 AM

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QUOTE(COOLPINK @ Dec 14 2023, 08:48 AM)
Have u install xox app and check the rewards page to see your 8 months validity is there for u to claim?
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As pict shown... nothing there
TScinderlala
post Dec 14 2023, 08:54 AM

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QUOTE(acbc @ Dec 14 2023, 08:48 AM)
Shopee seller is the scammer lor.
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I suspect that but how to know coz my black a/c did show UNCL35...
Anyway to follow up to follow up this?
TScinderlala
post Dec 14 2023, 08:59 AM

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QUOTE(COOLPINK @ Dec 14 2023, 08:52 AM)
Go Lyn xox thread. The sifus there better than xox customer support. Usually takes 1 week for the reward to pop up.

https://forum.lowyat.net/topic/4018918
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Thanks coolpink 🙏🏻..I'll go seek some help from sifus if after a week still no sign of my 8 months extra.
TScinderlala
post Dec 14 2023, 09:01 AM

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QUOTE(steven888 @ Dec 14 2023, 08:56 AM)
Seller is not a scammer, Be patient and wait. I have few xox simcard activated with 36 month validity
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You sound like the seller who sold me the package from Shopee.
Seller, is this you?
TScinderlala
post Dec 14 2023, 09:04 AM

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QUOTE(steven888 @ Dec 14 2023, 08:51 AM)
It's not a scam, Need to claim inside your APP, Done that many time.....Normally you need to wait around a week time or longer before it appear


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Thanks for the clip.
TScinderlala
post Dec 16 2023, 12:27 AM

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QUOTE(steven888 @ Dec 14 2023, 08:56 AM)
...Be patient and wait.
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Coz that seller of mine constantly quote the above😅 . And is called Muhammad something...are you?😅😅 And I dunno he is in LYN or not coz I bought from shopee.

This post has been edited by cinderlala: Dec 16 2023, 12:30 AM

 

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