Dec 12 2023, 06:53 AM
QUOTE(techman007 @ Dec 12 2023, 12:08 AM)
Hi,
If we get the sim number transferred from corporate to personal number (post paid) and Celcom failed to provide bills for 5 months, due to system issue. Despite calling, complaining, can service provider claim for past months bills, which were shown earlier as zero ?
How can we dispute ? What are the laws in this case ?
If you used their service for past 5 months for free, there is nothing to dispute.If we get the sim number transferred from corporate to personal number (post paid) and Celcom failed to provide bills for 5 months, due to system issue. Despite calling, complaining, can service provider claim for past months bills, which were shown earlier as zero ?
How can we dispute ? What are the laws in this case ?
They cant charge you late fees or penalty … these can dispute if they do.
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