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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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digita1tech
post Jan 8 2024, 07:54 PM

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QUOTE(cHiLdHo0drEaMz @ Jan 8 2024, 06:37 PM)
Waiting game 🙄. If no major difference, will get 2Gbps instead 😅
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At this point, if you're power user....better focus on the upload speed...200mbps to 500mbps upload more than double....for 2Gbps would be 1 Gbps...a dream for homelab enthusiast..
digita1tech
post Jan 16 2024, 09:00 PM

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Hi guys, any news for free speed upgrade 2024 for 800Mpbs from Turbo Upgrade 2018?
digita1tech
post Jun 19 2024, 06:46 PM

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QUOTE(excaliburcombo @ Jun 18 2024, 11:40 AM)
Mine after 1Gbps Pro Upgrade. Last time 800Mbps YEP RM139(internet rm109+aneka rm30). Now RM 208.90 (internet rm198+ultimate max promo rm0.90+netflix premium upgrade rm10) which no price change(the extra RM10 discount goes to netflix premium upgrade) with previous package. How about the other member that complete upgrade to 1Gbps?

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I did chase them few months back I think....still no news....How do u get it? Im on 800Mpbs 2018 Turbo......still now news....*sigh
digita1tech
post Jan 8 2025, 12:03 PM

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user posted image
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Hi, anyone can advise what's up with this? Anyone experienced with this? Kinda really pissed off with TM. Got whatsapp from unifi that eligible for free upgrade 1Gbps with no contract, i opted yes, filled online form, got called from them before Christmas , i said yes...and yesterday got this message from them...canceled and said cant proceeds!!
Any advice much appreciated ! Thank you
digita1tech
post Jan 8 2025, 04:24 PM

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QUOTE(msrazi @ Jan 8 2025, 01:39 PM)
Better visit tmpoint for cancellation details & complain. Or maybe u should get free upgrade 2gbps not 1gbps.
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This was offered by TM Unifi WhatsApp (Unificare) , not im the one initiated the upgrade.
digita1tech
post Jan 8 2025, 04:27 PM

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Its started from this
digita1tech
post Jan 8 2025, 11:30 PM

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QUOTE(msrazi @ Jan 8 2025, 06:30 PM)
800mbps.. monthly package price?
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yes..turbo 2018
digita1tech
post Jan 8 2025, 11:35 PM

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QUOTE(msrazi @ Jan 8 2025, 07:45 PM)
Your 800mbps package is below RM159 monthly bro?
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I think so, i think its 109 biggrin.gif. I do have Ultimate Max 89.9 too
digita1tech
post Jan 13 2025, 07:50 PM

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QUOTE(bugipunch @ Jan 9 2025, 02:07 PM)
Mine is not swu. My 1 is from 50mbps free speed upgraded to 100 800 and now 1gbps.
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This exact same path ....
digita1tech
post Jan 13 2025, 08:00 PM

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QUOTE(msrazi @ Jan 9 2025, 02:04 PM)
I think u were SWU3.0 800mbps user upgraded from 500mbps. So SWU4.0 500mbps upgraded to 1gbps directly because no more 800mbps plan. Mean 10X Turbo 800mbps upgraded from 100mbps not eligible for 1gbps upgrade, the reason why it's cancelled.. already RM109. Sound fair.
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I installed unifi back in late 2015...and was bundled with fix line, Internet and Unifi TV (triple play it was called, which at that time, you can't separate the package) ....I think it was 30Mbps at that time which i dont remember the price anymore...after that offered 50Mbps for Rm10 more or something like that....then there's free upgrade to 100Mbps, 2018 due to Gobind as Communication minister at that time , pushing ISP to lower the price and TM opted to free upgrade to existing customer, which I got 800Mbps. Never touch SWU and anything similar ...

I don't mind if I'm not eligible from the beginning , since I didn't push anything towards it.....the issue was, I was offered by TM, I agreed , and suddenly cancelled....! That's not acceptable !!

Anyway TM people called this morning, its from my local TM Point....they still investigating why it was canceled bla bla and gave them 14 Business days to answer....and tries to trick me to close the case first.....which I refused .

Lets just say how it plays out....calling 100 just not an option...the line always bz.! *sigh

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